Practice Associate

Summary

Devoted Health is a healthcare company focused on improving the health and well-being of older Americans through integrated care and service experiences. The Practice Associate supports administrative operations for Devoted Medical, including provider relationships, back-office infrastructure, procurement, scheduling, onboarding, offboarding, and clinician records.

Responsibilities

• Support the administrative needs of new programs for Devoted Medical through process design, problem escalation, etc
• Maintain a positive relationship with Provider/Provider Groups to ensure a productive relationship for all involved
• Maintain the back-office infrastructure for DM (including electronic health record, fax line, and visit scheduling systems)
• Support procurement of necessary clinical and non-clinical materials
• Maintain Devoted Medical Clinical Staff calendars for availability
• Onboarding/Offboarding of Devoted Medical employees
• Assist with maintaining clinician files
• Communicate frequently with team members and leadership; ensure all follow up tasks are completed timely

Skills

• 2+ years professional experience, at least one of which is in medical administrative or medical group support role
• Skills to manage schedules, logistics, purchasing … all the day-to-day details of running a business
• Ability to engage with stakeholders (patients, colleagues, and clinicians outside the organization) from a variety of backgrounds, organizational levels and cultures
• Ability to manage multiple responsibilities at once
• Bachelor's degree preferred; relevant experience considered in lieu of degree

Qualifications

Must Haves

• 2+ years professional experience, at least one of which is in medical administrative or medical group support role
• Skills to manage schedules, logistics, purchasing … all the day-to-day details of running a business
• Ability to engage with stakeholders (patients, colleagues, and clinicians outside the organization) from a variety of backgrounds, organizational levels and cultures
• Ability to manage multiple responsibilities at once

Nice to Haves

• Bachelor's degree preferred; relevant experience considered in lieu of degree

Benefits

• Employer sponsored health, dental and vision plan with low or no premium
• Generous paid time off
• $100 monthly mobile or internet stipend
• Stock options for all employees
• Bonus eligibility for all roles excluding Director and above
• Commission eligibility for Sales roles
• Parental leave program
• 401K program
• Total rewards package for full time employees only; Intern and Contract positions are not eligible.