Summary
The company is a growing industrial services organization that supports manufacturers by keeping critical CNC equipment operating at peak performance. The CNC Field Service Engineer will install, maintain, troubleshoot, and repair CNC machine tools and related equipment at customer facilities while providing technical support, training, and customer service.
Responsibilities
- Perform installation, startup, troubleshooting, preventative maintenance, and repair of CNC machine tools
- Diagnose electrical, mechanical, hydraulic, pneumatic, and control-related issues
- Support CNC lathes, vertical machining centers, horizontal machining centers, mills, and multi-axis equipment
- Work with machine brands such as Mazak, Mori Seiki, DMG Mori, Okuma, Haas, and similar equipment
- Troubleshoot Fanuc, Siemens, Mitsubishi, and other CNC control platforms
- Read and interpret electrical schematics, mechanical drawings, and technical manuals
- Provide technical support and training to customers when necessary
- Complete detailed service reports and document all work performed
- Maintain a high level of customer satisfaction through professional communication and service
- Travel to customer sites as needed throughout the assigned territory
Skills
- 3+ years of CNC machine tool service, maintenance, or repair experience
- Strong understanding of CNC lathes, mills, machining centers, and production equipment
- Experience troubleshooting electrical, mechanical, hydraulic, and pneumatic systems
- Familiarity with Fanuc, Siemens, Mitsubishi, or similar CNC controls
- Ability to read electrical schematics and technical documentation
- Excellent communication and customer service skills
- Valid driver's license and clean driving record
- OEM field service experience
- Multi-axis machining center experience
- PLC troubleshooting knowledge
- Machine installation and commissioning experience
- Advanced CNC diagnostics and precision alignment experience
Qualifications
Must Haves
- 3+ years of CNC machine tool service, maintenance, or repair experience
- Strong understanding of CNC lathes, mills, machining centers, and production equipment
- Experience troubleshooting electrical, mechanical, hydraulic, and pneumatic systems
- Familiarity with Fanuc, Siemens, Mitsubishi, or similar CNC controls
- Ability to read electrical schematics and technical documentation
- Excellent communication and customer service skills
- Valid driver's license and clean driving record
Nice to Haves
- OEM field service experience
- Multi-axis machining center experience
- PLC troubleshooting knowledge
- Machine installation and commissioning experience
- Advanced CNC diagnostics and precision alignment experience
Benefits
- Company vehicle or vehicle allowance
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and holidays
- Ongoing technical training and professional development
- Exposure to a wide variety of CNC equipment and manufacturing environments
- Remote-based role offering flexibility and autonomy
- Opportunity to work with cutting-edge machining technology and automation systems