Sales Development Representative

Summary

Direct2Care provides affordable virtual healthcare solutions that help businesses support their employees with medical care, mental health services, and workplace injury guidance. The Sales Development Representative will identify prospective customers, initiate conversations with business leaders, qualify prospects, and create sales opportunities for the Account Executive team while building a career in B2B sales.

Responsibilities

• Research and identify prospective customers that align with Direct2Care's target markets
• Conduct outbound prospecting through phone, email, social channels, and other outreach strategies
• Engage business owners, HR leaders, benefits decision-makers, and other key stakeholders
• Qualify prospective customers by understanding their business, workforce, healthcare challenges, and needs
• Schedule qualified meetings and demonstrations for Account Executives
• Consistently build and maintain a healthy pipeline of sales opportunities
• Clearly communicate Direct2Care's value proposition and the problems we help employers solve
• Ask thoughtful questions to understand each prospect's business and workforce needs
• Tailor outreach and messaging to different industries, personas, and customer segments
• Represent Direct2Care professionally and authentically in every interaction
• Meet or exceed activity, qualified meeting, opportunity, and pipeline-generation goals
• Maintain accurate prospect and activity information within HubSpot
• Consistently follow up with prospects and nurture future opportunities
• Use performance data to understand what's working and continuously improve your approach
• Partner closely with Account Executives to ensure strong qualification and seamless prospect handoffs
• Collaborate with Marketing on campaigns, messaging, events, and lead-generation initiatives
• Share prospect feedback and market insights with the broader team
• Test new approaches and continuously look for ways to improve outreach and conversion

Skills

• Bachelor's degree or equivalent professional experience
• Excellent verbal and written communication skills
• Comfortable making outbound calls and initiating conversations with people you haven't met before
• Strong organizational and time management skills
• Comfortable working toward measurable performance goals
• Ability to learn new technology, products, and sales processes quickly
• Self-motivated with a strong sense of ownership and accountability
• Competitive, resilient, and motivated by achieving goals
• Naturally curious and comfortable asking questions
• Confident on the phone and able to build rapport quickly
• Coachable and eager to improve
• Organized and consistent with follow-up
• Comfortable receiving feedback and adjusting your approach
• Persistent without losing empathy or professionalism
• Excited by the opportunity to build a career in sales
• Motivated by both individual performance and team success
• 1+ years of experience in sales, business development, customer service, hospitality, recruiting, or another highly relationship-driven role preferred

Qualifications

Must Haves

• Bachelor's degree or equivalent professional experience
• Excellent verbal and written communication skills
• Comfortable making outbound calls and initiating conversations with people you haven't met before
• Strong organizational and time management skills
• Comfortable working toward measurable performance goals
• Ability to learn new technology, products, and sales processes quickly
• Self-motivated with a strong sense of ownership and accountability
• Competitive, resilient, and motivated by achieving goals
• Naturally curious and comfortable asking questions
• Confident on the phone and able to build rapport quickly
• Coachable and eager to improve
• Organized and consistent with follow-up
• Comfortable receiving feedback and adjusting your approach
• Persistent without losing empathy or professionalism
• Excited by the opportunity to build a career in sales
• Motivated by both individual performance and team success

Nice to Haves

• 1+ years of experience in sales, business development, customer service, hospitality, recruiting, or another highly relationship-driven role preferred

Benefits

• Variable compensation with no cap on commission
• Hybrid work schedule with in-office collaboration every Tuesday and Thursday in the Scottsdale office
• Remote Summers — fully remote from June through September
• Comprehensive health, dental, and vision insurance
• Opportunity to make a meaningful impact at a growing, mission-driven company
• Collaborative team that values initiative, accountability, and continuous learning
• Opportunity to develop sales skills and grow your career as Direct2Care scales