Associate Strategic Account Development Executive - Platform

Summary

DoorDash is a technology and logistics company that helps empower local economies through delivery and commerce solutions. The Associate Strategic Account Development Executive will sell the DoorDash Commerce Platform to merchants through outbound prospecting, virtual discovery, product demonstrations, and full-cycle sales. The role also involves managing a high-volume pipeline, addressing technical and operational objections, and partnering with cross-functional teams to support merchant onboarding and product adoption.

Responsibilities

• Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation
• Drive high-volume pipeline management across a large book of SMB accounts
• Conduct virtual discovery, demos, and product recommendations tailored to merchant needs
• Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights
• Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities)
• Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations
• Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience
• Influence product adoption and play a key role in scaling DoorDash’s next major platform offering

Skills

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President's Club-level performers)
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects
• You're comfortable selling SaaS solutions; restaurant tech experience is highly preferred
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations
• Restaurant tech experience is highly preferred

Qualifications

Must Haves

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President's Club-level performers)
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects
• You're comfortable selling SaaS solutions; restaurant tech experience is highly preferred
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations

Nice to Haves

• restaurant tech experience is highly preferred

Benefits

• Opportunities for equity grants
• Sales commission
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off
• Paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked
• For hourly roles: paid sick time accrued at 1 hour for every 30 hours worked
• Premium healthcare
• Wellness expense reimbursement