Senior Associate, Strategy & Operations, DoorDash for Business (Large Orders)

Summary

DoorDash is a technology and logistics company building products and services that empower local economies. DoorDash for Business is seeking a Senior Associate to develop go-to-market strategy and onboarding experiences for enterprise customers and merchant partners, while building scalable processes, analytical foundations, dashboards, and product recommendations for Large Group Orders.

Responsibilities

• Own GTM and onboarding strategy and operations: Define and execute the go-to-market approach for merchant and customer acquisition
• Build for Scale: Design onboarding playbooks, qualification frameworks, and operational processes that allow the team to grow efficiently—balancing speed today with infrastructure built for tomorrow
• Leverage AI & Automation: Use AI tools to query large datasets, automate workflows, and build dashboards that democratize insights—surfacing performance signals and identifying expansion opportunities at scale
• Influence the Product Roadmap: Serve as the voice of the customer by synthesizing field feedback and data signals into product and operational recommendations that improve the experience
• Measure What Matters: Define and track the KPIs that reflect our customer and merchant health and GTM effectiveness, building dashboards and reporting that keep stakeholders aligned and accountable

Skills

• You have 3–5 years of experience in strategy & operations, management consulting, or a high-growth B2B or marketplace environment
• You have a track record of owning GTM initiatives end-to-end—from strategy through execution—and are comfortable building processes in ambiguous, early-stage environments
• You're analytically strong: you write SQL, work fluently with data, and know how to distill complexity into clear recommendations
• You demonstrate fluency with AI tools (e.g., ChatGPT, Cursor, or similar) to automate workflows, surface insights, and drive faster, better decisions
• You communicate with clarity and influence—you can tailor your message for operators, sales teams, and senior leadership alike
• You have the willingness to roll up your sleeves and understand lowest level of detail

Qualifications

Must Haves

• You have 3–5 years of experience in strategy & operations, management consulting, or a high-growth B2B or marketplace environment
• You have a track record of owning GTM initiatives end-to-end—from strategy through execution—and are comfortable building processes in ambiguous, early-stage environments
• You're analytically strong: you write SQL, work fluently with data, and know how to distill complexity into clear recommendations
• You demonstrate fluency with AI tools (e.g., ChatGPT, Cursor, or similar) to automate workflows, surface insights, and drive faster, better decisions
• You communicate with clarity and influence—you can tailor your message for operators, sales teams, and senior leadership alike
• You have the willingness to roll up your sleeves and understand lowest level of detail

Benefits

• Opportunities for equity grants
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Flexible paid time off/vacation for salaried roles
• 80 hours of paid sick time per year for salaried roles
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program
• Premium healthcare
• Wellness expense reimbursement