Territory Account Executive

Summary

Dp Derm is a distributor of professional microneedling devices and skincare products. The Territory Account Executive will build and grow an assigned sales territory through outbound prospecting, new device sales, account expansion, and long-term client partnerships. The role also provides frontline technical support and troubleshooting for the Dermapen 4 device.

Responsibilities

• Generate your own leads daily through outbound prospecting rather than relying on inbound leads
• Cold call clinics by phone to open new conversations and book meetings and demos
• Conduct cold drop ins and in person visits to local medspas, dermatology clinics, and aesthetic practices
• Build and run a consistent prospecting cadence across phone, field, and follow up
• Be comfortable opening doors with no prior relationship, both on the phone and face to face
• Own and build a defined territory through outbound prospecting, in person visits, and strategic follow up
• Identify and close new business by selling the Dermapen 4 microneedling device and associated skincare solutions
• Consistently achieve a minimum of $40,000 in monthly revenue, with expectations to grow beyond baseline quota
• Prospect and open new accounts through cold outreach and field activity
• Conduct in person demos and clinical conversations with providers and practice owners
• Close new device sales and transition accounts into long term partnerships
• Grow existing accounts through consumables, skincare, and new product launches
• Identify opportunities to expand treatment protocols and increase clinic revenue
• Drive recurring revenue through ongoing engagement and strategic recommendations
• Serve as a trusted advisor to clinics, not just a vendor
• Educate clients on products, treatment protocols, and best practices
• Attend local industry events, trade shows, and networking opportunities
• Represent Dp Derm with professionalism and clinical credibility in the field
• Serve as the frontline point of contact for technical questions and device issues across your accounts
• Provide first level troubleshooting for the Dermapen 4 device, both in person and remotely, covering setup, charging, calibration, error messages, and day to day operation
• Walk clients through resolution steps clearly and patiently so they can get back to treating with minimal downtime
• Recognize when an issue is beyond frontline scope and escalate it promptly to our customer support team, then manage the handoff so the client stays supported from start to finish
• Maintain current, working knowledge of device functionality, software updates, and known issues
• Proactively coach clients on proper device use and maintenance to prevent recurring problems
• Maintain accurate and timely CRM activity in HubSpot
• Log all client interactions, pipeline stages, and deal updates
• Collaborate cross functionally to support territory growth and customer success

Skills

• 2 to 3+ years of B2B field sales experience required (Medical device, aesthetics, skincare, or pharma experience strongly preferred)
• Valid driver's license and reliable transportation
• Must reside within assigned territory
• Willingness to travel regularly and work occasional weekends
• Proven ability to build a territory through outbound prospecting
• Strong new business development background
• Genuinely comfortable cold calling by phone and doing cold drop ins in the field. This is a prospecting heavy role and self sourced lead generation is expected
• Experience managing accounts post sale, including upselling and cross selling
• Comfortable leading in person demos and clinical conversations
• Confident discussing value, outcomes, and ROI with business owners
• High technological savvy is required and non-negotiable. You must be comfortable learning, operating, and troubleshooting electronic medical devices and their software, and able to stay calm and methodical while diagnosing issues in a clinical setting
• Highly organized with strong time management and travel planning skills
• Experience using CRM tools, HubSpot preferred
• Self motivated, competitive, and accountable in fast paced environments
• Medical device, aesthetics, skincare, or pharma experience strongly preferred
• HubSpot preferred

Qualifications

Must Haves

• 2 to 3+ years of B2B field sales experience required (Medical device, aesthetics, skincare, or pharma experience strongly preferred)
• Valid driver's license and reliable transportation
• Must reside within assigned territory
• Willingness to travel regularly and work occasional weekends
• Proven ability to build a territory through outbound prospecting
• Strong new business development background
• Genuinely comfortable cold calling by phone and doing cold drop ins in the field. This is a prospecting heavy role and self sourced lead generation is expected
• Experience managing accounts post sale, including upselling and cross selling
• Comfortable leading in person demos and clinical conversations
• Confident discussing value, outcomes, and ROI with business owners
• High technological savvy is required and non-negotiable. You must be comfortable learning, operating, and troubleshooting electronic medical devices and their software, and able to stay calm and methodical while diagnosing issues in a clinical setting
• Highly organized with strong time management and travel planning skills
• Experience using CRM tools, HubSpot preferred
• Self motivated, competitive, and accountable in fast paced environments

Nice to Haves

• Medical device, aesthetics, skincare, or pharma experience strongly preferred
• HubSpot preferred

Benefits

• Uncapped commission on new device sales and ongoing consumable reorders
• 10 days PTO
• 10 company observed holidays
• Healthcare stipend of $300 per month
• Company laptop provided
• Travel reimbursement up to $500 per month
• All business travel reimbursed per company policy