Summary
Driven Brands' Automotive Training Institute provides coaching and training for owners of independent repair shops. The National Sales Consultant engages shop owners, identifies client needs, presents tailored programs, manages sales pipelines, analyzes sales data, and collaborates with internal teams to support revenue growth and sales process optimization.
Responsibilities
- Meet with shop owners via Zoom and perform a shop strategy session. Identify customers’ needs and present ATI’s RE-Engineering program as the solution
- Communicate with prospective customers via phone, email, and other digital communication channels to clarify needs and set them up for strategy sessions
- Gather all applicable financial reports, sales management reports or estimates and prepare a shop analysis for the shop owner consultation
- Gather all relevant documents and information for seamless handoff to coaching staff
- Build and maintain strong relationships with prospects through effective communication, follow-up, and customer service to ensure a positive experience
- Manage the sales pipeline, tracking leads, opportunities, and sales activities in CRM systems (Salesforce) to ensure accuracy and effectiveness
- Collaborate with sales operations specialists, marketing teams, and other stakeholders to optimize lead generation efforts, marketing campaigns, and sales initiatives
- Analyze sales data and metrics to identify trends, patterns, and key performance indicators (KPIs) related to sales performance and customer behavior
- Provide insights and recommendations to sales teams and management to inform strategic decision-making and optimize sales performance
- Support the implementation and optimization of CRM systems, sales technology platforms, and sales processes to enhance efficiency and effectiveness
- Assist in the development and execution of sales strategies and initiatives to drive revenue growth and achieve business objectives
- Support the development and maintenance of sales performance dashboards and reports to track key metrics such as pipeline, win rates, and revenue forecasts
- Keep Sales Force updated with correct stages and data to develop sales forecasts and targets based on historical performance and market trends
- Monitor and evaluate sales processes to identify inefficiencies and recommend improvements to streamline operations and increase productivity
Skills
- 2+ years of experience in inside sales, sales operations, or a similar role
- Strong communication skills with the ability to build rapport with clients and collaborate effectively with internal teams
- Analytical mindset with the ability to interpret sales data and generate actionable insights
- Detail-oriented with a focus on accuracy and data integrity
- Proven ability to work independently and manage multiple tasks simultaneously in a fast-paced environment
- Knowledge of sales processes and best practices
- Ability to adapt to changing priorities and thrive in a dynamic and evolving organization
- Bachelor's degree in business, marketing, or equivalent experience preferred
- 2+ years of automotive service experience preferred
- Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite is a plus
- Experience with sales forecasting and pipeline management preferred
Qualifications
Must Haves
- 2+ years of experience in inside sales, sales operations, or a similar role
- Strong communication skills with the ability to build rapport with clients and collaborate effectively with internal teams
- Analytical mindset with the ability to interpret sales data and generate actionable insights
- Detail-oriented with a focus on accuracy and data integrity
- Proven ability to work independently and manage multiple tasks simultaneously in a fast-paced environment
- Knowledge of sales processes and best practices
- Ability to adapt to changing priorities and thrive in a dynamic and evolving organization
Nice to Haves
- Bachelor's degree in business, marketing, or equivalent experience preferred
- 2+ years of automotive service experience preferred
- Proficiency in CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office Suite is a plus
- Experience with sales forecasting and pipeline management preferred
Benefits
- Supplemental pay types may include commissions or bonus incentives, depending on the role.
- Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay.
- Get early access to 50% of your earned wages at any time through our myFlexPay program.