Verizon FIOS Sales Agent

Summary

ECCO Group USA is hiring for its Verizon FiOS Home Services Program. The Verizon FiOS Sales Agent will contact eligible customers, establish new customer accounts, and sell TV and Internet services while providing solutions and maintaining positive customer interactions.

Responsibilities

• In this role, you will contact customers who are eligible for Verizon FiOS Home services and establish new customer accounts for TV and Internet services
• Must be cleared by IT and install our required programming on your PC during our system setup session prior to start date

Skills

• 1 year of sales experience-mandatory (Call center preferred)
• Computer proficiency in Windows-based applications
• Comfortable relating to customers and offering solutions with ability to problem solve in a positive, productive manner
• Self-directed with analytical skills
• Strong oral, interpersonal and communication skills
• Must be cleared by IT and install our required programming on your PC during our system setup session prior to start date
• Must pass 7-year background check
• Must have secured designated workspace separate free from distractions and noise
• Must be hardwired for internet service with ethernet cord – NO WIFI (or Hot Spot)-or must purchase an approved adapter from our list
• Must have USB headset with microphone – mute and noise cancelling function
• Must have a Windows 12 or better computer (No Mac books or Chrome books)
• Home services experience – sales
• Strong sales skills, including courteous telephone etiquette and professionalism
• Ability to navigate multiple web interfaces/browsers/systems competently
• Call Center Sales experience or Outside Sales experience a plus!

Qualifications

Must Haves

• 1 year of sales experience-mandatory (Call center preferred)
• Computer proficiency in Windows-based applications
• Comfortable relating to customers and offering solutions with ability to problem solve in a positive, productive manner
• Self-directed with analytical skills
• Strong oral, interpersonal and communication skills
• Must be cleared by IT and install our required programming on your PC during our system setup session prior to start date
• Must pass 7-year background check
• Must have secured designated workspace separate free from distractions and noise
• Must be hardwired for internet service with ethernet cord – NO WIFI (or Hot Spot)-or must purchase an approved adapter from our list
• Must have USB headset with microphone – mute and noise cancelling function
• Must have a Windows 12 or better computer (No Mac books or Chrome books)

Nice to Haves

• Home services experience – sales
• Strong sales skills, including courteous telephone etiquette and professionalism
• Ability to navigate multiple web interfaces/browsers/systems competently
• Call Center Sales experience or Outside Sales experience a plus!

Benefits

• Remote work from home position, if you qualify
• Paid comprehensive 5-day remote training
• Paid Orientation will be held on 10/5/26 from 4pm-5pm
• Paid training will be 11:30pm-6pm.
• Commission and bonuses based on sales performance
• Hourly pay plus commission paid out weekly