Sales Associate

Summary

Eldercare Resource Planning provides Medicaid planning services to help families access long-term care benefits and preserve wealth. The Sales Associate serves as an initial customer contact, qualifying leads, developing relationships, coordinating consultations, and closing sales for Medicaid planning services in a remote, full-time role.

Responsibilities

• Build trust in the company and ensure our customers are provided with accurate knowledge about our services
• Achieve outbound call targets set by the management team
• Responsible for building and maintaining customer relationships through pipeline management
• Meet or exceed monthly revenue targets
• Uncover customer needs and present an accurate high-level overview of our value proposition
• Listen to unique eligibility problems and communicate easily understood solutions
• Develop and maintain a deep expertise of Eldercare Resource Planning services and best practices to provide value to customers
• Understand and effectively communicate Medicaid eligibility guidelines to determine if a lead qualifies for our services
• Develop personalized support that aligns with our company’s voice and values
• Follow-up with customers to further educate, engage and transition them toward our Medicaid planning services
• Work harmoniously with others toward individual and team targets
• Stay resilient and able to apply continued focus on winning potential customers despite setback or objection

Skills

• ● Strong ability to sell products over the phone and close deals without physically meeting leads
• ● Consistent track record of quota achievement
• ● Self-starter who takes initiative and works with limited direction
• ● Impeccable communication skills
• ● Proficient computer skills and ability to navigate multiple applications
• ● Strong prioritization, time management and organizational skills necessary to follow up with customers and improve lead conversion
• ● 1-3 years of experience in customer-facing roles, preferred
• ● Remote working experience, preferred

Qualifications

Must Haves

• ● Strong ability to sell products over the phone and close deals without physically meeting leads
• ● Consistent track record of quota achievement
• ● Self-starter who takes initiative and works with limited direction
• ● Impeccable communication skills
• ● Proficient computer skills and ability to navigate multiple applications
• ● Strong prioritization, time management and organizational skills necessary to follow up with customers and improve lead conversion

Nice to Haves

• ● 1-3 years of experience in customer-facing roles, preferred
• ● Remote working experience, preferred

Benefits

• Paid time off
• Company paid holidays
• Company contribution towards individual medical coverage
• Flexible schedule while working completely remotely
• Comprehensive training and continued education
• Computer hardware provided