Smart Plan Technical Consultant (Must have experience with Colleague) - United States Remote

Summary

Ellucian is a higher education technology company that provides solutions supporting the student lifecycle and institutional success. The Smart Plan Technical Consultant will implement and configure Ellucian Smart Plan, Credential Discovery, and Transfer solutions, advise clients on academic advising processes, manage data integrations, and provide technical support.

Responsibilities

• Solution Configuration and Implementation: Lead the setup and configuration of Ellucian Smart Plan for new clients. Design and refine advising rules, facilitate data migration, and ensure seamless integration of data from Colleague, maintaining data integrity
• Client Engagement and Support: Conduct interviews to understand client advising needs, customize rules accordingly, troubleshoot issues in collaboration with developers and QA teams, and facilitate client meetings to present Ellucian Smart Plan features
• Technical Skills and Data Management: Write queries using Java Query Language and SQL for data extraction and analysis. Work with Linux shell for log reading and service management. Follow proper issue isolation and testing methodologies
• Team Collaboration and Coordination: Define task scope and success criteria, create task reporting templates, and coordinate cross-team tasks effectively using platforms like Confluence

Skills

• 2-4 years of experience on Functional or technical experience with Ellucian Colleague, including an understanding of student academic data and its use in advising or degree audit processes
• Strong communication, problem-solving, and coordination skills
• Ability to manage multiple projects simultaneously while providing real-time client support
• Strong ability to prioritize tasks and meet inflexible deadlines
• Capable of working independently with minimal direction
• 2-4 year of experience using Java, Python or SQL for Data extraction

Qualifications

Must Haves

• 2-4 years of experience on Functional or technical experience with Ellucian Colleague, including an understanding of student academic data and its use in advising or degree audit processes
• Strong communication, problem-solving, and coordination skills
• Ability to manage multiple projects simultaneously while providing real-time client support
• Strong ability to prioritize tasks and meet inflexible deadlines
• Capable of working independently with minimal direction

Nice to Haves

• 2-4 year of experience using Java, Python or SQL for Data extraction

Benefits

• Employee Referral: USD $1,500.00
• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
• RethinkCare & Wellthy– caregiver support
• Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• Education Assistance Program
• Professional development opportunities
• LinkedIn Learning
• United States Remote