Sales Executive

Summary

Exodigo provides underground mapping solutions that combine multi-sensor fusion, 3D imaging, and AI technologies for customers in utilities, transportation, and government. The Sales Executive will manage enterprise accounts, drive retention and expansion, lead strategic client engagements, build trusted stakeholder relationships, and collaborate cross-functionally to support customer success and growth.

Responsibilities

• Manage and grow a portfolio of enterprise accounts, ensuring high customer satisfaction and retention
• Identify expansion opportunities within existing accounts, including upsell and cross-sell initiatives
• Develop deep understanding of client capital development plans. Develop and execute account plans aligned with clients’ capital programs and digital transformation goals
• Partner with sales to support smooth handoff from early account relationships into long-term account ownership
• Maintain accurate CRM records for account health, forecasting, and growth tracking
• Act as the primary point of contact for enterprise clients throughout the customer lifecycle
• Conduct regular business reviews to align on goals, performance, and ROI
• Understand evolving customer challenges and position solutions to drive continued value
• Maintain close relationships with operations to ensure successful project execution, services adoption, and ongoing utilization of solutions
• Establish yourself as a trusted advisor by demonstrating deep industry knowledge and business acumen
• Develop deep, multi-threaded relationships throughout the account organization
• Build strong relationships with senior stakeholders and decision-makers across client organizations
• Navigate complex organizational structures to expand influence and engagement
• Proactively address risks and ensure long-term customer success
• Work closely with sales, product, and operations teams to deliver a seamless customer experience
• Provide feedback from customers to inform product roadmap and go-to-market strategy
• Advocate internally for customer needs and priorities
• Contribute to a strong team culture by sharing insights and supporting peers
• Participate in client meetings, events, and conferences to strengthen relationships and grow accounts
• Act as a credible voice in conversations around infrastructure modernization and digital transformation

Skills

• 3+ years of experience in enterprise/B2G account management or customer success
• Proven track record of growing and retaining large, complex accounts
• Public-sector client experience is a requirement
• Strong understanding of enterprise buying dynamics, procurement processes, and long project lifecycles
• Ability to manage multiple stakeholders across technical and business functions
• Comfortable working in a remote, high-growth environment
• Comfortable with frequent regional travel to engage face-to-face with clients
• Bachelor's degree in Business, Engineering, or another relevant field
• Location: Miami, FL or Seattle, WA
• Ability to travel up to 30%
• Experience in infrastructure-related sectors (e.g., utilities, transportation) is a plus

Qualifications

Must Haves

• 3+ years of experience in enterprise/B2G account management or customer success
• Proven track record of growing and retaining large, complex accounts
• Public-sector client experience is a requirement
• Strong understanding of enterprise buying dynamics, procurement processes, and long project lifecycles
• Ability to manage multiple stakeholders across technical and business functions
• Comfortable working in a remote, high-growth environment
• Comfortable with frequent regional travel to engage face-to-face with clients
• Bachelor's degree in Business, Engineering, or another relevant field
• Location: Miami, FL or Seattle, WA
• Ability to travel up to 30%

Nice to Haves

• Experience in infrastructure-related sectors (e.g., utilities, transportation) is a plus

Benefits

• Opportunity to directly impact customer success and long-term growth
• Work with cutting-edge solutions transforming infrastructure and capital programs
• Collaborative, no-ego team environment focused on customer outcomes
• Remote-first culture with flexibility and autonomy