Strategy & Growth Associate

Summary

Facktor is a fully remote healthcare consulting firm focused on advancing community health and helping mission-driven organizations deliver sustainable, equitable care. The Strategy & Growth Associate will support consulting engagements through research, data analysis, strategic planning, program design, funding applications, workforce strategy, recruitment, credentialing, clinical optimization, project coordination, and development of client deliverables.

Responsibilities

• Support research, data synthesis, stakeholder engagement, and development of strategic plans
• Help design new programs and services, including implementation plans, evaluation strategies, and budgets
• Research funding opportunities and support grant applications, proposals, and other funding submissions
• Support workforce planning, organizational design, staffing, compensation, and employee engagement projects
• Support recruitment projects, including position development, candidate sourcing and screening, and interview coordination
• Support credentialing, privileging, payer enrollment, and related process improvement projects
• Coordinate projects such as Enhanced Care Management (ECM) and other care delivery and implementation initiatives
• Gather and analyze information to identify needs, opportunities, trends, and potential solutions
• Track timelines, deliverables, decisions, and next steps to keep projects moving forward
• Develop clear, accurate, and polished reports, presentations, analyses, and other client materials
• Flex across teams and project types, stepping in where needed and building new skills along the way
• Support proposals, research, and other initiatives that contribute to Facktor’s growth
• Demonstrate and uphold the firm's core values in all interactions, ensuring professionalism, integrity, and collaboration with both clients and colleagues
• Other duties as assigned

Skills

• 2+ years of experience in healthcare, such as human resources, development, fundraising, training, policy, program design, or compliance (or similar)
• Intellectual curiosity: You enjoy learning, ask thoughtful questions, and are comfortable getting up to speed quickly on topics you have never encountered before
• Strong writing: You can take complex information and turn it into writing that is clear, concise, organized, and appropriate for the audience
• Analytical thinking: You can break down a problem, identify what information matters, and use evidence to develop a thoughtful point of view
• Research skills: You know how to find credible information, distinguish useful information from noise, and synthesize what you learn
• Organization & follow-through: You can manage multiple priorities, keep track of details and deadlines, and reliably move work from idea to completion
• Attention to detail: You care about accuracy and notice the small things
• Learning agility: You pick up new concepts and tools quickly and are willing to stretch beyond what you already know
• Comfort with ambiguity: You can use available information, ask for guidance when needed, and figure out a path forward
• Problem-solving: When something isn't working, your instinct is to investigate why and think about what could work better
• Collaboration: You enjoy working with different personalities and areas of expertise, and contribute positively to a team
• Communication: You communicate professionally and confidently with colleagues and clients and can adapt your approach to different audiences
• Ownership: You take responsibility for your work, proactively communicate, and know when to ask for help
• Growth mindset: You want feedback, learn from mistakes, and are motivated by becoming better than yesterday
• Mission orientation: You are excited by the opportunity to use your skills to support the health center movement
• Flexibility to work across time zones as needed to support clients and colleagues nationally
• While this position is primarily remote, you may be asked to travel approximately 10% of the time
• Ability to work an average of 40-45 hours per week, with flexibility during peak deadline periods (e.g., grant submission cycles)
• Bachelor's degree in public health or health related field and/or Master's degree (MPH, MHA, MPA, or MBA) preferred

Qualifications

Must Haves

• 2+ years of experience in healthcare, such as human resources, development, fundraising, training, policy, program design, or compliance (or similar)
• Intellectual curiosity: You enjoy learning, ask thoughtful questions, and are comfortable getting up to speed quickly on topics you have never encountered before
• Strong writing: You can take complex information and turn it into writing that is clear, concise, organized, and appropriate for the audience
• Analytical thinking: You can break down a problem, identify what information matters, and use evidence to develop a thoughtful point of view
• Research skills: You know how to find credible information, distinguish useful information from noise, and synthesize what you learn
• Organization & follow-through: You can manage multiple priorities, keep track of details and deadlines, and reliably move work from idea to completion
• Attention to detail: You care about accuracy and notice the small things
• Learning agility: You pick up new concepts and tools quickly and are willing to stretch beyond what you already know
• Comfort with ambiguity: You can use available information, ask for guidance when needed, and figure out a path forward
• Problem-solving: When something isn't working, your instinct is to investigate why and think about what could work better
• Collaboration: You enjoy working with different personalities and areas of expertise, and contribute positively to a team
• Communication: You communicate professionally and confidently with colleagues and clients and can adapt your approach to different audiences
• Ownership: You take responsibility for your work, proactively communicate, and know when to ask for help
• Growth mindset: You want feedback, learn from mistakes, and are motivated by becoming better than yesterday
• Mission orientation: You are excited by the opportunity to use your skills to support the health center movement
• Flexibility to work across time zones as needed to support clients and colleagues nationally
• While this position is primarily remote, you may be asked to travel approximately 10% of the time
• Ability to work an average of 40-45 hours per week, with flexibility during peak deadline periods (e.g., grant submission cycles)

Nice to Haves

• Bachelor's degree in public health or health related field and/or Master's degree (MPH, MHA, MPA, or MBA) preferred

Benefits

• 10 Paid Holidays and generous PTO accrual
• Summer Fridays: Friday afternoons off between Independence Day and Labor Day
• Winter Soft Close: Facktor unofficially closes between Christmas Day and New Year’s Day
• 100% of medical, dental, and vision insurance premiums covered for full-time employees
• $500 annual reimbursement per calendar year
• 401(k) Plan – Facktor contributes 3% of your annual earnings each year, regardless of employee contribution
• End of Year Bonus
• Performance Based GEM (Go the Extra Mile) Bonus
• After 5 years of full-time employment, employees are eligible for a 4-week paid sabbatical
• $30 per month for personal cell phone use
• Facktor is a fully remote healthcare consulting firm