Flagler Health
Posted 16 days agoVerified live 1d ago
Project Manager, Customer Success
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
1 H-1B approvalsDept. of Labor
Technical Project ManagementImplementation Project ManagementAPI IntegrationData ModelingHealthcare DataElectronic Health Records (EHRs)
About the company
Flagler Healthflaglerhealth.io
Flagler Health assists physicians by recommending the best treatment strategy based on patient data and AI technologies.
Visa sponsorship history
1 year sponsoring, last filed FY2023
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.1H-1B approved
100%approval rate
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20231
Job description
Summary
Flagler Health is building the clinical operating system for modern musculoskeletal care, partnering with MSK provider groups and specialty clinics to improve growth, operations, and longitudinal care. The Project Manager, Customer Success will manage clinic implementations from initial engagement through launch, coordinating technical work, prioritizing requests, aligning stakeholders, identifying risks, and improving implementation processes.
Responsibilities
- Rank every incoming request by impact, dependencies, and launch dates, then decide what the team takes on first
- Carry each clinic from first call to fully live, steering the technical work the whole way
- Break scope into a schedule with real owners and dates that hold
- Keep engineering, product, and the clinic aligned, with clean handoffs between them
- Surface risks early; escalate before a date slips
- Give internal teams and the clinic a straight read on where each launch stands
- Sharpen the playbook as you go, and route recurring product gaps back to engineering
Skills
- 3-6 years running technical or implementation projects, with complex ones shipped on schedule
- Enough fluency with APIs, data models, and integrations to reason about how systems connect. Writing the code isn't the job
- Clear communication with engineers and non-engineers alike
- Sound triage judgment: what to do now, what to defer, what to escalate
- Steady across a lot of simultaneous launches
- Healthcare data or health-tech background
- Hands-on with EHRs or other clinical systems
- Built things at a startup or high-growth company
Qualifications
Must Haves
- 3-6 years running technical or implementation projects, with complex ones shipped on schedule
- Enough fluency with APIs, data models, and integrations to reason about how systems connect. Writing the code isn't the job
- Clear communication with engineers and non-engineers alike
- Sound triage judgment: what to do now, what to defer, what to escalate
- Steady across a lot of simultaneous launches
Nice to Haves
- Healthcare data or health-tech background
- Hands-on with EHRs or other clinical systems
- Built things at a startup or high-growth company
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