Sales Engineer (LATAM)

Summary

Frame Security is building an AI-native security awareness platform that generates personalized training and realistic simulations to address modern cyber threats. The Sales Engineer will provide pre-sales technical solutions for customers and resellers, lead demos and proof-of-concept evaluations, own customer onboarding, and identify optimization opportunities in LATAM markets.

Responsibilities

• Partner with Sales and Channel teams to lead deep-dive discovery sessions, uncovering complex customer pain points and architecting tailored security solutions
• Design and execute high-impact demos and Proof of Concept (PoC) evaluations that clearly communicate Frame’s value and secure technical buy-in from key stakeholders
• Lead the post-sale implementation strategy, serving as the primary technical consultant to guide customers through initial setup, maintaining a high standard of customer satisfaction
• Act as the technical backbone for our reseller partners, providing the training and support necessary to scale our market presence and ensure partner-led success

Skills

• Fluent in English, Spanish and Portuguese
• 2-5 years of experience in Pre-Sales/Post-Sales or "Founding SE" roles
• Technical background with hands-on experience in enterprise IT environments, including identity management (Entra ID, Okta), SSO/SAML configuration, domain whitelisting, and customer-facing integrations
• Experience in AI-driven Cybersecurity and SaaS companies
• A "bias for action" mindset-comfortable navigating ambiguity and taking initiative
• Demonstrated ability to build technical playbooks, POC templates, and demo environments from the ground up
• Experience with identity providers (Okta/Azure AD), email infrastructure (M365/Google Workspace), and API-based integrations
• A proven collaborative and clear communicator, with the ability to translate complex technical concepts into clear business value

Qualifications

Must Haves

• Fluent in English, Spanish and Portuguese
• 2-5 years of experience in Pre-Sales/Post-Sales or "Founding SE" roles
• Technical background with hands-on experience in enterprise IT environments, including identity management (Entra ID, Okta), SSO/SAML configuration, domain whitelisting, and customer-facing integrations
• Experience in AI-driven Cybersecurity and SaaS companies
• A "bias for action" mindset-comfortable navigating ambiguity and taking initiative
• Demonstrated ability to build technical playbooks, POC templates, and demo environments from the ground up
• Experience with identity providers (Okta/Azure AD), email infrastructure (M365/Google Workspace), and API-based integrations
• A proven collaborative and clear communicator, with the ability to translate complex technical concepts into clear business value

Benefits

• Meaningful equity