Administrative Assistant

Summary

Georgetown University is a higher education institution committed to rigorous academic programs, global perspectives, and social justice. The Administrative Assistant supports the Academic Resource Center by serving as the first point of contact, managing administrative processes, providing customer service, and assisting with student disability accommodations and test proctoring services.

Responsibilities

• Serve as the first point of contact for the office, greeting all walk-in traffic, managing administrative processes, and providing customer service for a variety of functional areas
• Support the ARC’s mission of providing and administering student disability accommodations, including direct assistance with the ARC’s test proctoring service
• Provides a full range of administrative support to the Academic Resource Center
• Staffs the front desk of the physical office and manages a number of processes and procedures that require direct interaction with students, faculty, staff, and community members on a regular basis
• Performs general administrative duties, which supports the staff and student programs with the Center
• Management of various forms of office data
• Assisting with staff appointment scheduling and calendar maintenance
• Assisting with monitoring and ordering office supplies
• Creating reports
• Regular assistance with the ARC’s in-house test proctoring operation
• Staff members work collaboratively within the office and with many other university-wide constituent groups
• Staff members are expected to exercise a high degree of responsibility and independent judgment and occasionally work irregular or extended hours
• Provides administrative support for six ARC staff members within the office suite
• Ability to perform light to moderate physical activity and to provide physical support on site to student programs on an occasional basis

Skills

• Bachelor's degree
• 1-3 years of experience as an office manager or administrative assistant
• Excellent organizational skills, combined with strong communication and writing skills
• Ability to prioritize work with a strong attention to detail
• Demonstrated flexibility in a dynamic work environment
• Familiarity with Google and Microsoft Office suites, including Microsoft Word and Microsoft Excel
• Excellent interpersonal skills
• High level of professional and polished communication
• Ability to perform light to moderate physical activity and to provide physical support on site to student programs on an occasional basis
• Experience in a diverse, high intensity academic environment
• Direct disability experience within an educational setting
• Demonstrated experience in logistical oversight or administrative support

Qualifications

Must Haves

• Bachelor's degree
• 1-3 years of experience as an office manager or administrative assistant
• Excellent organizational skills, combined with strong communication and writing skills
• Ability to prioritize work with a strong attention to detail
• Demonstrated flexibility in a dynamic work environment
• Familiarity with Google and Microsoft Office suites, including Microsoft Word and Microsoft Excel
• Excellent interpersonal skills
• High level of professional and polished communication
• Ability to perform light to moderate physical activity and to provide physical support on site to student programs on an occasional basis

Nice to Haves

• Experience in a diverse, high intensity academic environment
• Direct disability experience within an educational setting
• Demonstrated experience in logistical oversight or administrative support

Benefits

• Hybrid 4 Days work mode designation
• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Retirement savings
• Tuition assistance
• Work-life balance benefits
• Employee discounts
• An array of voluntary insurance options