HCM Implementation Specialist

Summary

GTM Payroll & HR is dedicated to simplifying payroll and human resources through innovative technology. They are seeking a detail-oriented HCM Implementation Specialist responsible for leading new client implementations onto their isolved Human Capital Management platform, managing the implementation process from kickoff through go-live and stabilization.

Responsibilities

• Manage multiple client implementation projects from kickoff through successful go-live
• Develop implementation timelines, monitor milestones, and provide regular project status updates
• Lead discovery meetings to understand client payroll, HR, onboarding, benefits, timekeeping, and general ledger processes
• Configure client environments within the isolved platform based on business requirements
• Load and validate payroll, employee, tax, deduction, benefit, timekeeping, and general ledger data
• Configure and test Payroll, Electronic Onboarding, Time & Labor Management, Benefits Administration, Employee Self Service, and General Ledger functionality
• Validate earnings, deductions, accruals, eligibility rules, schedules, templates, reports, and exports
• Deliver client training through individual and group sessions
• Troubleshoot implementation issues and resolve data or configuration discrepancies
• Research technical issues using system documentation, knowledge bases, and release notes
• Provide post-go-live stabilization and ongoing implementation support
• Partner with internal teams to ensure successful client transitions and exceptional customer experiences
• Identify opportunities to enhance client utilization of additional HCM modules and functionality

Skills

• Associate degree in Business, Information Technology, or a related field
• 2-3 years of HCM implementation experience
• 1-2+ years of experience working with the isolved platform
• Experience implementing payroll and related HCM modules
• Strong project management and organizational skills
• Excellent customer service and communication skills
• Strong analytical and troubleshooting abilities
• Ability to manage multiple priorities and deadlines simultaneously
• Human Resources and payroll experience
• Experience implementing: Payroll, Electronic Onboarding, Time & Labor Management, Benefits Administration, Employee Self Service, General Ledger integration
• Experience with ACA, COBRA, benefits eligibility, and payroll compliance
• Advanced Microsoft Excel skills including formulas, lookups, data validation, and reconciliation

Qualifications

Must Haves

• Associate degree in Business, Information Technology, or a related field
• 2-3 years of HCM implementation experience
• 1-2+ years of experience working with the isolved platform
• Experience implementing payroll and related HCM modules
• Strong project management and organizational skills
• Excellent customer service and communication skills
• Strong analytical and troubleshooting abilities
• Ability to manage multiple priorities and deadlines simultaneously

Nice to Haves

• Human Resources and payroll experience
• Experience implementing: Payroll, Electronic Onboarding, Time & Labor Management, Benefits Administration, Employee Self Service, General Ledger integration
• Experience with ACA, COBRA, benefits eligibility, and payroll compliance
• Advanced Microsoft Excel skills including formulas, lookups, data validation, and reconciliation

Benefits

• Medical/Dental/Vision
• 401k
• Group Term Life Insurance
• Backup Dependent Care
• Generous PTO
• Birthdays off
• Paid Volunteer Time Off