Account Manager l

Summary

ChemTreat provides technical water treatment services and solutions for customer operations. The Account Manager I maintains and expands assigned customer accounts by applying treatment solutions, performing water analysis, monitoring chemical feeds, and delivering technical and customer service. The role also provides guidance to junior technicians and supports system improvement activities.

Responsibilities

• Regularly perform water analysis and engage in advanced problem-solving to apply the appropriate chemical solutions and monitor effects for additional treatment
• Focus on performing required services, as dictated by contractual obligations
• Consistently calibrate pumps and perform repairs that restore chemical feeds
• Monitor product feed rates and their relative impact on the water sample and make necessary adjustments to treatment program when gaps are detected
• Provide technical guidance and instruction to junior technicians
• Enter results into software program and communicate results utilizing service reports
• Assist in water-related system improvement projects
• Monitor product inventories
• Utilize and maintain company equipment in good, clean condition
• Other duties as assigned by manager

Skills

• Technical skills, Analytical skills
• Communication and Interpersonal skills; Teamwork and leadership
• Advanced problem-solving skills
• Knowledge of company product portfolio and application uses
• Ability to work with only limited supervision
• Strong verbal and written communication skills
• Ability to learn new operating systems
• Microsoft Office (Word, Excel and PowerPoint) or equivalent skills
• Bachelors of Science; Engineering or technical degree
• 3-5 years of experience in water treatment, chemical or adjacent industries
• Travel dependent on size of assigned territory
• May require long hours & varied work schedules
• Required to walk long distances, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
• Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards
• Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds
• Routinely lift 50+ pound pails/carry 50+ pound pails 100+ feet/up flights of stair cases
• Occasionally required to climb stairs and ladders and work at high elevations for extended periods of time
• Occasionally required to drive both short and long distances, not to exceed DOT regulations
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Bachelors of Science; Engineering or technical degree preferred

Qualifications

Must Haves

• Technical skills, Analytical skills
• Communication and Interpersonal skills; Teamwork and leadership
• Advanced problem-solving skills
• Knowledge of company product portfolio and application uses
• Ability to work with only limited supervision
• Strong verbal and written communication skills
• Ability to learn new operating systems
• Microsoft Office (Word, Excel and PowerPoint) or equivalent skills
• Bachelors of Science; Engineering or technical degree
• 3-5 years of experience in water treatment, chemical or adjacent industries
• Travel dependent on size of assigned territory
• May require long hours & varied work schedules
• Required to walk long distances, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smell
• Constantly using hands and fingers to handle, feel or operate objects, and computer keyboards
• Routinely required to reach with hands and arms, squat, turn/twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 pounds
• Routinely lift 50+ pound pails/carry 50+ pound pails 100+ feet/up flights of stair cases
• Occasionally required to climb stairs and ladders and work at high elevations for extended periods of time
• Occasionally required to drive both short and long distances, not to exceed DOT regulations
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Nice to Haves

• Bachelors of Science; Engineering or technical degree preferred

Benefits

• Paid time off
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) for eligible employees