Summary
Linx Printing Technologies is launching direct sales and service operations in the United States, and they are seeking experienced Field Service Engineers to support their growing customer base. In this role, you will be responsible for installing, servicing, repairing, and maintaining coding and marking products at various customer sites across the US.
Responsibilities
- Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites
- Respond to Breakdowns: Diagnose and fix issues quickly to keep customer operations running smoothly
- Deliver Great Service: Build trust with customers through clear communication, professional support, and effective problem-solving
- Travel to Customer Sites: Support customers primarily across Dallas and Houston, with 2–3 overnight stays per week
- Handle Service Calls: Manage field service requests promptly and professionally
- Document Work: Keep accurate records of service visits, repairs, and maintenance
- Support Linx Solutions: Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability
Skills
- Experience in a hands-on technical, service, engineering, or customer-facing field role
- A strong service mindset with a genuine desire to help customers succeed
- Comfort working independently, often on the road, as part of a growing US operation
- Valid US driver's licence
- Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2–3 nights away per week
Qualifications
Must Haves
- Experience in a hands-on technical, service, engineering, or customer-facing field role
- A strong service mindset with a genuine desire to help customers succeed
- Comfort working independently, often on the road, as part of a growing US operation
- Valid US driver's licence
- Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2–3 nights away per week
Benefits
- Eligibility for Incentive Pay
- Comprehensive package of benefits including paid time off
- Medical/dental/vision insurance
- 401(k) to eligible employees