Summary
Esko, a Veralto company, provides integrated software and hardware solutions for the packaging industry. The Field Service Engineer installs, commissions, maintains, and repairs CDI laser engraving and XPS UV exposure systems across a regional territory, while troubleshooting technical issues, training customers, and providing customer support through extensive travel.
Responsibilities
- Install and commission CDI laser engraving and XPS UV exposure systems at customer sites
- Deliver hands-on training to customers on system operation and maintenance
- Perform electrical, mechanical, and optical troubleshooting to resolve complex issues
- Execute preventative maintenance and system upgrades to maximize uptime
- Serve as a primary technical point of contact, building strong customer relationships
- Travel extensively within your region and across the U.S. to support customer sites
Skills
- Technical training or equivalent hands-on experience with industrial equipment
- Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow)
- Solid mechanical aptitude, including precision adjustments and assembly
- Experience working with PC hardware and Windows-based systems
- Ability to work independently while delivering excellent customer service
- Experience in printing, packaging, or platemaking environments
- Basic networking knowledge (troubleshooting connected systems and peripherals)
Qualifications
Must Haves
- Technical training or equivalent hands-on experience with industrial equipment
- Strong electrical troubleshooting skills (AC/DC, relays, motors, signal flow)
- Solid mechanical aptitude, including precision adjustments and assembly
- Experience working with PC hardware and Windows-based systems
- Ability to work independently while delivering excellent customer service
Nice to Haves
- Experience in printing, packaging, or platemaking environments
- Basic networking knowledge (troubleshooting connected systems and peripherals)
Benefits
- Comprehensive benefits: medical, dental, vision, life insurance
- 401(k) with company match
- Generous paid time off, holidays, and parental leave
- Opportunities for career growth within a global organization
- This job is also eligible for Bonus Pay