Solution Executive

Summary

HealthStream is the leader in healthcare workforce solutions. The Solution Executive role will be responsible for successfully aligning and selling the HealthStream Learning & Performance product suite to meet or exceed sales quota within a specific geographic territory.

Responsibilities

• Identify and Qualify Opportunities for both existing clients and new prospects: Includes aligning HealthStream Learning & Performance solutions with prospect/client initiatives, developing deep customer knowledge and relationships, identifying funding source, securing executive team sponsorship, resolving obstacles, and designing take out opportunities
• Demonstrate, Propose, and Present: Includes demonstrating HealthStream Learning & Performance solutions to key stakeholders, presenting compelling value proposition, developing comprehensive and innovative proposals, answering questions, building ROI / business case, and following up promptly and professionally
• Support RFP process: In response to requests for proposals, lead proposal teams, support quality RFI/FRP response strategy, secure references, and handle pricing strategy
• Negotiate and Close Business: Including creating and submitting contracts, negotiating contract terms, secure commitment and signature, processing contracts in the contract management system, and effectively transitioning clients to the implementation phase to ensure long-term customer success
• Territory Planning and Pipeline Management: Including developing and updating territory plans, managing pipeline in CRM system, updating plans and pipeline, support sales leadership in strategy formulation, and present plans/pipeline to sales leadership effectively and succinctly
• Contribute to the HealthStream Sales Community: Includes developing and sharing best practices and leverageable materials, facilitating internal discussions, collaborating with other sales team members, supporting efforts by the Sales Operations (SAO)
• Undertake Personal and Professional Development Opportunities: Including developing and maintaining outstanding product knowledge, building deep expertise in healthcare trends especially as it relates to Learning & Performance, and continuing to enhance skills and abilities such as communication, presentation, negotiations, and teamwork
• Value Added Member of Broader HealthStream Community: Includes working cross-functionally with Marketing, Product and Project Managers to create value-added customer solutions aligned with our vision, business principles, and values
• Challenger Selling Mindset: Understanding that relationship building is important, but assisting clients with their strategic initiatives requires challenging them to think differently
• Target Audience: Being able to understand the needs of stakeholders and target leadership within the C-Suite, Human Resources, Clinical, Risk Management, Education, and other

Skills

• Excellent customer service and communication skills (both verbal and written)
• Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users
• High level of integrity and professionalism, properly setting expectations
• Comfortable in working independently in an empowering, fast paced, results oriented culture
• Bachelors degree in related area
• Sales experience with a track record of at least 3-5 years of superior sales performance in highly competitive environments, preferably within the healthcare industry or selling SaaS solutions
• Leadership qualities to serve as a team player, but willing to take responsibility and accountability. Shares success with team members
• Ability to travel up to 20%
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Supervise and lead other team members within assigned territory
• Ability to communicate well with all levels of personnel

Qualifications

Must Haves

• Excellent customer service and communication skills (both verbal and written)
• Must have excellent communication skills and the ability to quickly develop relationships, ranging from the C suite to departmental directors to end users
• High level of integrity and professionalism, properly setting expectations
• Comfortable in working independently in an empowering, fast paced, results oriented culture
• Bachelors degree in related area
• Sales experience with a track record of at least 3-5 years of superior sales performance in highly competitive environments, preferably within the healthcare industry or selling SaaS solutions
• Leadership qualities to serve as a team player, but willing to take responsibility and accountability. Shares success with team members
• Ability to travel up to 20%
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Supervise and lead other team members within assigned territory
• Ability to communicate well with all levels of personnel

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement