Solution Executive, Career Networks

Summary

HealthStream is the leader in healthcare workforce solutions, dedicated to enhancing the quality of healthcare by empowering those who deliver care. The SMB Solution Executive, Career Networks is responsible for driving new enterprise sales and managing existing relationships within HealthStream’s Career Network portfolio, focusing on customer retention and revenue growth through consultative sales approaches.

Responsibilities

• Analyze market opportunity within existing customer accounts and new prospect accounts to drive net-new revenue and expand current relationships
• Own and manage a book of small and medium business customers, with accountability for customer retention, satisfaction, and revenue growth through renewals, upselling, and cross-sells
• Build and maintain trusted advisor relationships with key customer stakeholders to ensure ongoing value realization and long-term partnership
• Acquire and maintain a deep understanding of solution components, features, functionality, and benefits to effectively support both new sales and existing customers
• Collaborate with HealthStream Account Managers and internal teams to develop and execute account strategies that support customer goals while driving portfolio growth across the broader Healthstream suite
• Devise and execute competitive strategies to protect and grow existing accounts while targeting and unseating competitors
• Present and demonstrate the value proposition and ROI of assigned solutions to customers and prospects using a consultative approach via Teams/WebEx and in person as appropriate
• Create and execute an annual business plan aligned to monthly, quarterly, and annual quota attainment across both new and existing revenue
• Achieve and maintain Product Certification for assigned solutions through HealthStream’s Product Certification Program
• You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training

Skills

• Bachelors degree or higher required
• Consultative selling experience with a track record of at least 3 years of successful SMB sales in highly competitive environments
• Strong presentation skills and executive presence
• Must have excellent communication skills and the ability to develop stakeholder relationships
• High level of integrity and professionalism
• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance
• Enthusiasm and initiative, and ability to operate independently with limited oversight
• Ability to travel 5% - 10% (select conferences)
• Prior career network, job board or recruitment oriented experience preferred
• Experience selling into post acute preferred
• Familiarity with CRM tools such as SalesForce and Hubspot
• Must be able to create and report on data analytics using Excel and PowerPoint
• Proficient use of MS Teams/WebEx
• Team player with positive attitude
• Must have a Hunter/Closer mentality. Consultative sales style. Follow up skills a must
• Must be highly accountable for ones own success and able to take ownership of professional self-development
• High emotional intelligence required to succeed in this role
• Ability to work in a dynamic and complex team selling environment through collaboration with trust and comradery
• Ability to manage long sales cycle
• Ability to accurately manage sales funnel and forecasting on a weekly basis
• Ability to articulately position our value proposition through passion and with a connection to the importance of competency
• Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand in a unique healthcare budget environment
• Highly driven to achieve personal and team quota goals

Qualifications

Must Haves

• Bachelors degree or higher required
• Consultative selling experience with a track record of at least 3 years of successful SMB sales in highly competitive environments
• Strong presentation skills and executive presence
• Must have excellent communication skills and the ability to develop stakeholder relationships
• High level of integrity and professionalism
• Comfortable working independently and in a team selling environment as part of an empowering, fast paced, results oriented culture
• Multi-task oriented; works with a sense of urgency and a desire for excellence in performance
• Enthusiasm and initiative, and ability to operate independently with limited oversight
• Ability to travel 5% - 10% (select conferences)

Nice to Haves

• Prior career network, job board or recruitment oriented experience preferred
• Experience selling into post acute preferred
• Familiarity with CRM tools such as SalesForce and Hubspot
• Must be able to create and report on data analytics using Excel and PowerPoint
• Proficient use of MS Teams/WebEx
• Team player with positive attitude
• Must have a Hunter/Closer mentality. Consultative sales style. Follow up skills a must
• Must be highly accountable for ones own success and able to take ownership of professional self-development
• High emotional intelligence required to succeed in this role
• Ability to work in a dynamic and complex team selling environment through collaboration with trust and comradery
• Ability to manage long sales cycle
• Ability to accurately manage sales funnel and forecasting on a weekly basis
• Ability to articulately position our value proposition through passion and with a connection to the importance of competency
• Ability to present and demonstrate complex solutions in a way that is compelling & easy to understand in a unique healthcare budget environment
• Highly driven to achieve personal and team quota goals

Benefits

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego
• Flexibility and paid time off to support work-life integration for all employees
• Hybrid work environment
• Streaming Good volunteer day
• Company-sponsored onsite social events for development, connection, and celebration