Clinical Field Specialist, CT - Texas

Summary

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease through AI-driven cardiac imaging and analysis products. The Clinical Field Specialist, CT optimizes customers’ cardiac CT imaging programs and workflows, provides training on Heartflow products, and builds relationships with clinical stakeholders while traveling to customer sites.

Responsibilities

• Assess the customer lifecycle and ensure the coronary CT program is optimized to set up customers for success
• Identify areas of improvement and make recommendations to enhance quality acceptance rates during customer onboarding
• Ensure customer has implemented any necessary changes to optimize use of Heartflow products on a continuous basis
• Conduct virtual and/or live training of technologists using various delivery methods, including product demonstrations, one-on-one, and group training sessions, to transfer knowledge on the use of Heartflow products in assigned geography
• Establish credibility and sustain strong working relationships with key stakeholders
• Ensure proper records (e.g. customer contacts, CT volume, engagement logs, training records, etc.) and documentation are input and maintained in Heartflow systems
• Capture customer feedback and participate in clinical discussions with customers and colleagues regarding Heartflow analysis on multiple products
• Maintain knowledge of the latest CT and Workstation technology innovations, training delivery methodologies, and training materials for effective training
• Build and execute on plans to proactively optimize customer performance and identify opportunities for improvement
• This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities

Skills

• The Clinical Field Specialist, CT will have substantial experience in clinical and cardiac CT, will be able to express a deep understanding of Heartflow's technology and products, and will be passionate about delivering the highest level of customer support
• This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities
• Expert knowledge of cardiac CT is required
• Associate degree in radiology, technology or related field required
• Minimum 3 years cardiac CTA experience
• Must have active ARRT Certification in CT or Board Certified in Radiology
• Teaching and industry experience are highly desirable
• Strong communication skills and demonstrated success in building relationships
• Bachelor's Degree preferred

Qualifications

Must Haves

• The Clinical Field Specialist, CT will have substantial experience in clinical and cardiac CT, will be able to express a deep understanding of Heartflow's technology and products, and will be passionate about delivering the highest level of customer support
• This is a remote position with up to 80% travel. Ability to take periodic on-call responsibilities
• Expert knowledge of cardiac CT is required
• Associate degree in radiology, technology or related field required
• Minimum 3 years cardiac CTA experience
• Must have active ARRT Certification in CT or Board Certified in Radiology

Nice to Haves

• Teaching and industry experience are highly desirable
• Strong communication skills and demonstrated success in building relationships
• Bachelor's Degree preferred

Benefits

• This position is eligible for discretionary commission-based earnings.
• This is a remote position.