Travel Support Coordinator

Summary

Hope’s Global Getaways is a remote travel planning company specializing in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. The Travel Support Coordinator assists clients with trip logistics, reservation tracking, itinerary updates, and travel-related support while maintaining organized client records and communication throughout the planning process.

Responsibilities

• Support clients with vacation planning needs, scheduling requests, and travel preferences
• Assist with coordinating hotels, transportation, cruises, tours, activities, and other travel components
• Review travel options and availability through approved supplier and booking systems
• Provide updates regarding confirmations, itinerary timelines, and reservation status
• Respond to questions and service requests through phone, email, and online communication channels
• Help manage booking adjustments, itinerary updates, and follow-up communication
• Maintain accurate client information and organized planning records within internal systems
• Stay informed on supplier promotions, destination updates, and travel opportunities
• Participate in onboarding sessions, virtual meetings, and ongoing training programs

Skills

• Strong communication and customer service abilities
• Excellent organizational skills and attention to detail
• Comfortable managing multiple tasks independently in a remote setting
• Familiarity with email, online platforms, and basic computer applications
• Reliable internet connection and professional communication habits
• Self-motivated with a willingness to learn and adapt
• Interest in travel, hospitality, or client support roles
• Must be at least 18 years old
• Must reside in the United States, United Kingdom, or another approved hiring region

Qualifications

Must Haves

• Strong communication and customer service abilities
• Excellent organizational skills and attention to detail
• Comfortable managing multiple tasks independently in a remote setting
• Familiarity with email, online platforms, and basic computer applications
• Reliable internet connection and professional communication habits
• Self-motivated with a willingness to learn and adapt
• Interest in travel, hospitality, or client support roles
• Must be at least 18 years old
• Must reside in the United States, United Kingdom, or another approved hiring region

Benefits

• Fully remote opportunity
• Flexible scheduling options
• Structured onboarding and guided training resources
• Ongoing mentorship and professional development support
• Access to travel systems, supplier partnerships, and planning tools
• Eligibility for travel discounts, incentives, and recognition programs
• Growth opportunities within a collaborative and expanding remote team