Coordinator Marketing In-House

Summary

Hyatt Vacation Ownership provides vacation experiences and events for travelers and Owners in a supportive hospitality environment. The Coordinator Marketing In House schedules sales presentations, manages guest expectations, verifies eligibility, and uses persuasive techniques to support revenue and sales presentation goals while maintaining high guest service standards.

Responsibilities

• Schedules sales presentations and manages customer expectations
• Provides the highest level of service to exceed budgeted sales presentations and volume production goals
• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty
• Welcome and greet guests; anticipate and address their needs
• Interact with colleagues and guests professionally and promptly
• Contribute to team goals
• Always follow company policies and safety procedures

Skills

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone
• Available to work various shifts, holidays, and weekends
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
• Concierge, and/or sales experience preferred

Qualifications

Must Haves

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone
• Available to work various shifts, holidays, and weekends
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time

Nice to Haves

• Concierge, and/or sales experience preferred

Benefits

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities