Summary
Marriott Vacations Worldwide provides vacation experiences in a supportive hospitality environment. The In House Marketing Coordinator schedules sales presentations, manages guest expectations, qualifies Owners and guests, and uses persuasive techniques to maximize revenue while maintaining guest loyalty.
Responsibilities
- Schedules sales presentations and manages customer expectations
- Provides the highest level of service to exceed budgeted sales presentations and volume production goals
- Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services
- Use persuasive techniques that maximize revenue while maintaining existing guest loyalty
- Welcome and greet guests; anticipate and address their needs
- Interact with colleagues and guests professionally and promptly
- Contribute to team goals
- Always follow company policies and safety procedures
Skills
- Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone
- Available to work various shifts, holidays, and weekends
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
- Concierge, and/or sales experience preferred
Qualifications
Must Haves
- Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone
- Available to work various shifts, holidays, and weekends
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
Nice to Haves
- Concierge, and/or sales experience preferred
Benefits
- Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
- Medical/Dental/Vision/401K opportunities
- Travel discounts
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities