Summary
Implentio is building the intelligence layer for modern ecommerce operations, and they are seeking an Operations Data Analyst to own the data that drives their products and client relationships. This role involves analyzing carrier invoices, rate cards, and 3PL billing data to identify errors and deliver insights that translate into financial recovery for clients.
Responsibilities
- Analyze carrier invoices, rate cards, and 3PL billing data to identify errors, overcharges, and optimization opportunities
- Validate and reconcile large datasets, including dimensional weight calculations, surcharge structures, zone mappings, and SLAs
- Fill in any gaps in our software by creating client-facing deliverables such as rate benchmarks, performance trend analyses, and business review materials
- Support client onboarding by ingesting, mapping, and validating data sources and business logic during implementation
- Collaborate with Product and Engineering to define data requirements, test new features, and ensure analytical accuracy
- Investigate data anomalies, reconcile discrepancies, and document findings with clear analysis
Skills
- 2 to 5 years of experience in data analysis, business intelligence, or a similar analytically intensive role
- Strong SQL skills, including complex queries against large datasets in Snowflake or a similar cloud warehouse
- Advanced proficiency in Excel or Google Sheets, including complex formulas, pivot tables, and data modeling
- Experience working with messy operational data, including invoice records, rate tables, shipping logs, or similar datasets
- Ability to build clear deliverables, from internal analyses to polished client-facing reports and presentations
- Familiarity with BI or visualization tools such as Looker, Tableau, Metabase, or similar
- A background in logistics, fulfillment, supply chain, 3PL, or ecommerce operations is strongly preferred
- Experience with Python for data processing and scripting is a plus
Qualifications
Must Haves
- 2 to 5 years of experience in data analysis, business intelligence, or a similar analytically intensive role
- Strong SQL skills, including complex queries against large datasets in Snowflake or a similar cloud warehouse
- Advanced proficiency in Excel or Google Sheets, including complex formulas, pivot tables, and data modeling
- Experience working with messy operational data, including invoice records, rate tables, shipping logs, or similar datasets
- Ability to build clear deliverables, from internal analyses to polished client-facing reports and presentations
- Familiarity with BI or visualization tools such as Looker, Tableau, Metabase, or similar
Nice to Haves
- A background in logistics, fulfillment, supply chain, 3PL, or ecommerce operations is strongly preferred
- Experience with Python for data processing and scripting is a plus