Account Executive, Customer Growth

Summary

Infotech develops software that supports road construction and public infrastructure projects from bidding through inspection. The Account Executive, Customer Growth will manage existing BidX customers, identify expansion and upgrade opportunities, build business cases, and close revenue while collaborating with customer success and product teams.

Responsibilities

• As our Account Executive, Customer Growth, you'll own a book of existing BidX customers and drive their growth to the next tier — identifying where added capability solves a real problem and building the business case that turns that fit into closed revenue
• You'll work closely with customer success and product teams to stay ahead of usage trends and technical needs, and with customers themselves to demonstrate exactly what an upgrade unlocks for their operation
• Your work directly protects and grows Infotech's most important asset: the trust our existing customers place in us

Skills

• Bachelor's degree in related field and 2 years relevant experience; or equivalent combination of education and experience
• 2–4 years of experience in a quota-carrying sales role, ideally in account management, customer success, or expansion/upsell sales
• A demonstrated track record of meeting or exceeding revenue targets
• Experience with CRM tools (Salesforce.com preferred) and structured pipeline management
• Strong consultative selling and business-case-building skills
• Comfort owning pricing and negotiation conversations independently
• This role requires up to 25% travel to client sites and Infotech's Gainesville headquarters
• This is not a sponsorship-eligible position
• SaaS or B2B software sales experience
• Familiarity with the construction or public infrastructure industry
• Experience selling to technical or operational buyers

Qualifications

Must Haves

• Bachelor's degree in related field and 2 years relevant experience; or equivalent combination of education and experience
• 2–4 years of experience in a quota-carrying sales role, ideally in account management, customer success, or expansion/upsell sales
• A demonstrated track record of meeting or exceeding revenue targets
• Experience with CRM tools (Salesforce.com preferred) and structured pipeline management
• Strong consultative selling and business-case-building skills
• Comfort owning pricing and negotiation conversations independently
• This role requires up to 25% travel to client sites and Infotech's Gainesville headquarters
• This is not a sponsorship-eligible position

Nice to Haves

• SaaS or B2B software sales experience
• Familiarity with the construction or public infrastructure industry
• Experience selling to technical or operational buyers

Benefits

• Comprehensive health benefits with inclusive wellness support
• Flexible time off and paid holidays
• Continuing education and leadership development programs
• A culture built on empathy, connection, and trust — recognized as a Great Place to Work®
• Fully remote within the US