Instron
Posted 23 days agoVerified live 1d ago
Field Service Engineer
Brief overview
Remote
UndergradOr in progress
3+ yrsMinimum
Mechanical TroubleshootingElectrical TroubleshootingElectrical Schematics and Mechanical DrawingsWindowsTechnical SoftwareElectro-Mechanical Equipment MaintenanceServo-Hydraulic Equipment MaintenanceMaterials Testing SystemsIndustrial Automation and Controls
About the company
Instroninstron.com
A leading worldwide supplier of instruments, software and services for the testing of materials and structures It is a sub-organization of Illinois Tool Works.
Job description
Summary
Instron designs, manufactures, and supports materials testing systems used by manufacturers across multiple industries. The Field Service Engineer will independently support customers throughout Texas by maintaining, calibrating, installing, commissioning, and troubleshooting mechanical, electrical, and software-related equipment while providing technical guidance and training.
Responsibilities
- Travel to customer facilities to perform: + Preventive maintenance + Equipment calibration + Troubleshooting and repairs + Installation and commissioning of new systems
- Diagnose mechanical, electrical, and software-related issues
- Provide customers with technical guidance and hands-on training
- Complete accurate service documentation, field reports, and expense reports
- Maintain a high level of professionalism and customer satisfaction during every service visit
- Follow all company and customer safety procedures
- Support customers throughout Texas, with occasional travel to other regions as business needs require
Skills
- • Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field
- • Military technical experience or trade school training may be considered in place of a degree
- • Strong mechanical and electrical troubleshooting skills
- • Ability to read electrical schematics and mechanical drawings
- • Comfortable working with Windows-based computers and technical software
- • Excellent organization, communication, and customer service skills
- • Ability to work independently with minimal supervision
- • Previous field service experience
- • Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment
- • Experience with materials testing systems
- • Experience delivering technical training to customers in both hands-on and classroom settings
- • Industrial automation or controls experience
Qualifications
Nice to Haves
- • Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field
- • Military technical experience or trade school training may be considered in place of a degree
- • Strong mechanical and electrical troubleshooting skills
- • Ability to read electrical schematics and mechanical drawings
- • Comfortable working with Windows-based computers and technical software
- • Excellent organization, communication, and customer service skills
- • Ability to work independently with minimal supervision
- • Previous field service experience
- • Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment
- • Experience with materials testing systems
- • Experience delivering technical training to customers in both hands-on and classroom settings
- • Industrial automation or controls experience
Benefits
- Home-based position with flexibility and independence
- Technical training and professional development
