Instron
Posted 23 days agoVerified live 1d ago
Field Service Engineer
Brief overview
Remote
UndergradOr in progress
$34–$39/hrStated range
3+ yrsMinimum
Mechanical TroubleshootingElectrical TroubleshootingElectrical SchematicsMechanical DrawingsWindowsTechnical SoftwareElectro-Mechanical Equipment MaintenanceServo-Hydraulic Equipment MaintenanceMaterials Testing SystemsIndustrial Automation and ControlsField ServiceTechnical Training
About the company
Instroninstron.com
A leading worldwide supplier of instruments, software and services for the testing of materials and structures It is a sub-organization of Illinois Tool Works.
Job description
Summary
Instron designs, manufactures, and supports materials testing systems used by engineers to develop safer, stronger, and higher-quality products. The Field Service Engineer will independently support customers throughout Oregon, Washington, and Idaho by maintaining, calibrating, installing, troubleshooting, and repairing mechanical and electro-mechanical systems while providing technical guidance and training.
Responsibilities
- Travel to customer facilities to perform:
- Preventive maintenance
- Equipment calibration
- Troubleshooting and repairs
- Installation and commissioning of new systems
- Diagnose mechanical, electrical, and software-related issues
- Provide customers with technical guidance and hands-on training
- Complete accurate service documentation, field reports, and expense reports
- Maintain a high level of professionalism and customer satisfaction during every service visit
- Follow all company and customer safety procedures
- Support customers throughout New Jersey, with occasional travel to other regions as business needs require
- Daily travel throughout Oregon, Washington, and Idaho
- Routine overnight travel is approximately 10%, with occasional additional travel outside the region for training, customer support, or special projects
Skills
- • Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field
- • Military technical experience or trade school training may be considered in place of a degree
- • Strong mechanical and electrical troubleshooting skills
- • Ability to read electrical schematics and mechanical drawings
- • Comfortable working with Windows-based computers and technical software
- • Excellent organization, communication, and customer service skills
- • Ability to work independently with minimal supervision
- • Previous field service experience
- • Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment
- • Experience with materials testing systems
- • Experience delivering technical training to customers in both hands-on and classroom settings
- • Industrial automation or controls experience
Qualifications
Must Haves
- • Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field
- • Military technical experience or trade school training may be considered in place of a degree
- • Strong mechanical and electrical troubleshooting skills
- • Ability to read electrical schematics and mechanical drawings
- • Comfortable working with Windows-based computers and technical software
- • Excellent organization, communication, and customer service skills
- • Ability to work independently with minimal supervision
Nice to Haves
- • Previous field service experience
- • Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment
- • Experience with materials testing systems
- • Experience delivering technical training to customers in both hands-on and classroom settings
- • Industrial automation or controls experience
Benefits
- Home-based position with flexibility and independence
- Technical training
- Professional development
