Email Assistant

Summary

Invicta Software is seeking a detail-oriented and proactive Email Assistant to join our dynamic team. This role plays a vital part in ensuring smooth and efficient communication across the organization by managing email correspondence and supporting internal and external messaging initiatives.

Responsibilities

• Monitor and manage the company’s general email inboxes, ensuring timely responses and appropriate routing
• Draft, edit, and format emails for various departments, ensuring clarity and professionalism
• Coordinate with team members to gather information needed for email communications
• Assist in scheduling and sending email campaigns using email marketing platforms
• Maintain accurate records of email correspondence and track follow-ups
• Identify and flag urgent or sensitive emails for prompt attention
• Ensure compliance with company policies and data privacy regulations in all email communications
• Support the IT team with basic troubleshooting of email-related issues when necessary

Skills

• Proven experience in an administrative or communication support role, preferably managing email correspondence
• Strong written communication skills with excellent grammar and attention to detail
• Familiarity with email platforms such as Microsoft Office, Outlook, Gmail, Yahoo or similar tools
• Ability to prioritize tasks and manage multiple email threads efficiently
• Discretion and professionalism when handling confidential information
• Proficient in Microsoft Office Suite and comfortable using collaboration tools
• Strong organizational skills and a proactive approach to problem-solving
• High school diploma or equivalent required
• Associate or bachelor's degree in communications, business administration, or related field preferred
• Previous experience in a corporate or software company environment is advantageous
• Basic understanding of email marketing tools and best practices is a plus

Qualifications

Must Haves

• Proven experience in an administrative or communication support role, preferably managing email correspondence
• Strong written communication skills with excellent grammar and attention to detail
• Familiarity with email platforms such as Microsoft Office, Outlook, Gmail, Yahoo or similar tools
• Ability to prioritize tasks and manage multiple email threads efficiently
• Discretion and professionalism when handling confidential information
• Proficient in Microsoft Office Suite and comfortable using collaboration tools
• Strong organizational skills and a proactive approach to problem-solving
• High school diploma or equivalent required

Nice to Haves

• associate or bachelor's degree in communications, business administration, or related field preferred
• Previous experience in a corporate or software company environment is advantageous
• Basic understanding of email marketing tools and best practices is a plus

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to work with a collaborative and innovative team.
• Professional development and training opportunities.
• Flexible work environment with options for remote work.
• Health, dental, and vision insurance plans.
• Paid time off and company holidays.