Sales Development Representative

Summary

JotPsych makes software for behavioral health clinicians and is expanding its platform into billing, audit, and prior authorization. The Sales Development Representative will generate and qualify sales opportunities through outbound and inbound prospecting, build pipeline, and hand off qualified leads to Account Executives using a flexible schedule.

Responsibilities

• Outbound prospecting. Calls, emails, and LinkedIn messages to behavioral health providers. Work in bursts: four hours here, two hours there
• Lead qualification. Listen closely, ask sharp questions, surface pain points. Capture clean notes in the CRM
• Pipeline building. Hit weekly meeting targets. Spot patterns. Test new customer segments and outreach approaches
• Team collaboration. Clean hand-offs to Account Executives. Share what's working with the team so we can iterate the script
• Call 20 clinics in a morning block before school pick-up
• Test a new call script in a 2-hour shift and report results
• Run follow-ups for providers who trialed JotPsych but didn't convert
• Jump on inbound leads as they come in (first touch matters)

Skills

• • 3 to 5 years of sales, customer-facing, or phone-heavy experience. Internships count
• • Empathetic listener, confident communicator
• • You can build rapport on a 5 minute cold call
• • Resilient
• • "No" doesn't throw you off
• • You're back on the phone the next minute
• • Organized
• • You keep follow-ups straight even with a flexible schedule
• • Comfortable with the basics
• • CRMs (HubSpot or Salesforce), Google Workspace
• • Interest in behavioral health is a plus
• • We prefer in-person in NYC, but we're open to remote
• • You set your hours
• • Part-time (as little as 10 hours/week) up to full-time (40 hours/week)
• • Occasional travel for onboarding or team gatherings
• • Interest in behavioral health is a plus

Qualifications

Must Haves

• • 3 to 5 years of sales, customer-facing, or phone-heavy experience. Internships count
• • Empathetic listener, confident communicator
• • You can build rapport on a 5 minute cold call
• • Resilient
• • "No" doesn't throw you off
• • You're back on the phone the next minute
• • Organized
• • You keep follow-ups straight even with a flexible schedule
• • Comfortable with the basics
• • CRMs (HubSpot or Salesforce), Google Workspace
• • Interest in behavioral health is a plus
• • We prefer in-person in NYC, but we're open to remote
• • You set your hours
• • Part-time (as little as 10 hours/week) up to full-time (40 hours/week)
• • Occasional travel for onboarding or team gatherings

Nice to Haves

• • Interest in behavioral health is a plus

Benefits

• Flexible scheduling: you set your hours.
• Remote work is available; in-person work in NYC is preferred.
• Part-time work is available from as little as 10 hours per week up to full-time at 40 hours per week.