ServiceNow Developer

Summary

KeenLogic is seeking a ServiceNow Developer to support the U.S. Air Force’s Executive Airlift Communications Network and the 89th Communications Squadron. The role develops and implements ServiceNow capabilities, workflows, dashboards, and processes across IT service, business, and asset management while collaborating with Government stakeholders and DevOps teams.

Responsibilities

• Provide development and implementation support for the EACN ServiceNow environment
• Collaborate with the HAF/A1 sprint/DevOps team, or other Government-designated teams, to develop approved workflows and wireframes
• Develop capabilities supporting IT Service Management, IT Business Management, and IT Asset Management
• Build configurable dashboards and repeatable processes tailored to operational and business needs
• Translate EACN and 89th Communications Squadron requirements into functional application capabilities and user experiences
• Support approved business-process changes and enhancements as program requirements evolve
• Coordinate with ITSM support personnel on software configuration, customization, reporting, and trend-analysis needs
• Support changes reflecting system design modifications and equipment upgrades within the assigned development scope
• Support implementation and user-training activities as assigned and coordinated with the Government team

Skills

• Active Secret security clearance
• Current ServiceNow Certified Application Developer (CAD) certification
• Ability to comply with Government-approved remote-access arrangements and security requirements for assigned work
• Ability to meet applicable Government training and DoD workforce qualification requirements

Qualifications

Must Haves

• Active Secret security clearance
• Current ServiceNow Certified Application Developer (CAD) certification
• Ability to comply with Government-approved remote-access arrangements and security requirements for assigned work
• Ability to meet applicable Government training and DoD workforce qualification requirements

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• PTO
• Paid federal holidays
• 401(k)
• Life insurance
• Remote work arrangement, subject to Government approval