Account Manager

Summary

Layr is an Atlanta-based insurtech company focused on modernizing commercial insurance for small businesses. The company is seeking an Account Manager to manage client accounts, support inquiries related to the platform, carriers, and wholesalers, and help ensure efficient policy and workflow management in a fast-paced, technology-driven environment.

Responsibilities

• Leverage your knowledge of commercial insurance to effectively manage client accounts and address their inquiries related to our platform, carriers, and wholesalers
• Work with different carrier/wholesaler documents, adapting to their unique styles and habits
• Utilize advanced Agency Management System (AMS) navigation experience (Epic, QQ, Sagitta, etc.) to manage client accounts and insurance policies effectively
• Enhanced knowledge of Microsoft 365
• Collaborate with team members, adapting quickly to new situations and demonstrating a team-player attitude
• Efficiently manage time and workflows to ensure tasks are completed promptly and accurately

Skills

• Must have an active P&C license
• Three or more years prior experience in account management, customer success, or a related role (or) currently employed at Layr for the past six months and in good standing
• Knowledge of commercial insurance and experience working with carriers and wholesalers in the excess market
• Familiarity with advanced AMS navigation (Epic, QQ, Sagitta, etc.)
• Familiar with Microsoft 365
• This remote position involves extensive communication with colleagues using Microsoft 365
• The candidate must have a quiet and private location to work from and fast Internet (200 Mb to 1 Gb) for seamless, fluid communications
• Candidates must reside in one of the following states:
• NC, OH, GA, TN, IN, KS, AL, TX, IA, FL

Qualifications

Must Haves

• Must have an active P&C license
• Three or more years prior experience in account management, customer success, or a related role (or) currently employed at Layr for the past six months and in good standing
• Knowledge of commercial insurance and experience working with carriers and wholesalers in the excess market
• Familiarity with advanced AMS navigation (Epic, QQ, Sagitta, etc.)
• Familiar with Microsoft 365
• This remote position involves extensive communication with colleagues using Microsoft 365
• The candidate must have a quiet and private location to work from and fast Internet (200 Mb to 1 Gb) for seamless, fluid communications
• Candidates must reside in one of the following states:
• NC, OH, GA, TN, IN, KS, AL, TX, IA, FL

Benefits

• Remote position
• Must have a quiet and private location to work from
• Fast Internet (200 Mb to 1 Gb) for seamless, fluid communications