Sales Development & Growth Representative

Summary

Macmillan Learning is an education company focused on developing content, tools, and services that help learners succeed. The Sales Development & Growth Representative will manage and close smaller-revenue opportunities in the High School sales division, develop multi-channel outreach campaigns, identify new pipeline opportunities, and test modern sales tactics and AI-enabled tools. The role also involves partnering with senior sales representatives, marketing, and sales operations while maintaining accurate Salesforce data and pipeline visibility.

Responsibilities

• You'll own and close sales opportunities under our small-deal threshold, from qualification through final execution
• You'll craft and run personalized, multi-channel outreach campaigns (email, video, phone, and physical mail) to re-engage prospects and keep open deals moving
• You'll keep every account active, maintaining regular outreach so no relationship goes cold
• You'll partner with senior sales reps and marketing to align your outreach with broader sales goals
• You'll use generative AI and modern sales tools to speed up research, messaging, and prospecting
• You'll uncover new pipeline opportunities using data sources like government spend data and district overlays
• You'll test new outbound tactics, from personalized video to automated cadences, to find what scales
• You'll keep Salesforce data clean and accurate, and run regular pipeline reviews to catch deals at risk
• You'll direct contractor support as needed for specialized outreach or administrative work

Skills

• * A bachelor's degree
• * Outstanding written and verbal communication, with a knack for writing persuasive, engaging sales messaging
• * A proactive, solutions-oriented mindset, comfortable spotting gaps and proposing fixes
• * Comfort working with data in a CRM, including tracking trends and maintaining accurate metrics
• * The ability to manage your own workload independently, prioritize across deals, and direct contractor tasks when needed
• This role involves occasional travel, less than 5% of the time, which may include visits to schools or districts
• This role requires periods of close concentration and the ability to multitask. You may occasionally need to travel and to work more than 40 hours a week as needed
• * Prior experience managing or closing sales, ideally in K-12 education, publishing, SaaS, or a related field
• * Experience using AI tools (such as ChatGPT or Claude) and sales stack applications like Salesforce, Groove or Outreach, Vidyard, or Google Suite

Qualifications

Must Haves

• * A bachelor's degree
• * Outstanding written and verbal communication, with a knack for writing persuasive, engaging sales messaging
• * A proactive, solutions-oriented mindset, comfortable spotting gaps and proposing fixes
• * Comfort working with data in a CRM, including tracking trends and maintaining accurate metrics
• * The ability to manage your own workload independently, prioritize across deals, and direct contractor tasks when needed
• This role involves occasional travel, less than 5% of the time, which may include visits to schools or districts
• This role requires periods of close concentration and the ability to multitask. You may occasionally need to travel and to work more than 40 hours a week as needed

Nice to Haves

• * Prior experience managing or closing sales, ideally in K-12 education, publishing, SaaS, or a related field
• * Experience using AI tools (such as ChatGPT or Claude) and sales stack applications like Salesforce, Groove or Outreach, Vidyard, or Google Suite

Benefits

• Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire.
• Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees.
• Bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity
• Generous paid time off, sick time, discretionary days, and paid holidays (International Day for the Elimination of Racial Discrimination, Juneteenth, Indigenous People's Day, and more!)
• Employee Assistance Program
• Education Assistance Program
• 100% employer-paid life and AD&D insurance