Delivery Partner (CST Hours- Healthcare)

Summary

Magnit is a workforce management company providing software, data, intelligence, and services for contingent workforce management. The Delivery Partner is responsible for delivering Magnit’s services to clients, maintaining client service and site operations, managing vendors and hiring managers, and supporting payroll or staffing desk activities through Magnit VMS.

Responsibilities

• DP is responsible for the day-to-day delivery of Magnit’s products/services
• The DP must maintain quality client service and day-to-day site operations, with a primary focus on meeting contractual deliverables as outlined in the Scope of Work
• Depending on the size of the team, the DP scope of responsibilities may be limited to one product (payroll, compliance or staffing desk) or may span over multiple product lines
• Maintain an updated SOP “Standard Operating Procedures” for day-to-day procedures so that operations functions efficiently
• Implement new processes or enhance current processes to strengthen efficiencies
• Ensure required screenings and pre-employment checks take place in line with client requirements, conduct orientation for all new workers; maintain accurate and complete Magnit VMS records
• Handle critical Employee Relations issues, requesting support and guidance as required
• Resolve and follow-through, in a timely manner, all issues related to the worker
• Escalate to the Delivery Manager any serious issues that may jeopardize Magnit’s position with the client or staffing supplier, or issues that require the involvement of senior Magnit resources
• Facilitate the fulfillment of temporary requisitions through Magnit’s systems (Magnit VMS) and efficiently manage the relationship/interaction of staffing desk suppliers and managers
• Proactively meet with hiring managers to qualify requisitions and convey relevant information to approved suppliers to empower them for success
• Resolve and follow- through, in a timely manner, all issues related to the worker, manager and staffing agency

Skills

• Bachelor's degree or equivalent combination of education and relevant work experience
• Must have healthcare recruitment/ staffing experience - stipend/ locums worker management
• 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment
• Experience with contingent workforce programs, staffing vendors, or payroll operations
• Strong working knowledge of Microsoft Office Suite
• Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)
• Experience working with VMS platforms (e.g., Magnit VMS, Fieldglass, Beeline) preferred

Qualifications

Must Haves

• Bachelor's degree or equivalent combination of education and relevant work experience
• Must have healthcare recruitment/ staffing experience - stipend/ locums worker management
• 3+ years of experience in Management Service Provider (MSP) client services, account management in staffing, or full cycle recruitment
• Experience with contingent workforce programs, staffing vendors, or payroll operations
• Strong working knowledge of Microsoft Office Suite
• Excellent communication and interpersonal skills; ability to build rapport with diverse stakeholders (hiring managers, vendors/staffing suppliers, candidates)

Nice to Haves

• Experience working with VMS platforms (e.g., Magnit VMS, Fieldglass, Beeline) preferred

Benefits

• Remote work for US-based employees
• The opportunity for growth and development
• Unlimited PTO
• Medical coverage
• Dental coverage
• Vision coverage
• Retirement planning
• Discounts and perks for tickets, travel, merchandise and more
• Matching of employee contributions to favorite charities
• Corporate volunteering hours