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MAJUS Consulting
Posted 65 days agoVerified live 1d ago

Drupal Business Analyst

Brief overview

Remote
$80k–$130k/yrStated range
4+ yrsMinimum
Clearance requiredU.S. government
Drupal CMSBusiness AnalysisFunctional AnalysisProduct AnalysisRequirements GatheringWireframingWorkflow AnalysisAgileScrumJiraAzure DevOpsUser Acceptance TestingUser-Centered DesignUsabilityAccessibilityContent Management

About the company

MAJUS Consulting logo
MAJUS Consultingmajus.consulting

MAJUS Consulting is an IT consulting firm that offers software, automation, and program management services.

Job description

Summary

MAJUS Consulting is seeking a Drupal Business Analyst to support a large-scale federal digital services program aimed at enhancing user interactions with government services. The role involves collaborating with stakeholders and technical teams to gather requirements, support roadmap planning, and ensure the successful implementation of user-centered digital solutions.

Responsibilities

  • Collaborate with stakeholders, UX teams, developers, and project leadership to gather, refine, and document business and functional requirements
  • Work closely with UX and design resources to help translate wireframes, workflows, and user interactions into implementable Drupal functionality
  • Develop a strong understanding of the Drupal platform, integrations, workflows, and business operations
  • Support roadmap planning, feature prioritization, backlog refinement, and implementation sequencing activities
  • Participate in stakeholder interviews, discovery sessions, demonstrations, and working sessions
  • Assist with Drupal content management activities, including content entry, updates, organization, and publishing workflows
  • Develop user guides, workflow documentation, operational procedures, and training materials
  • Help coordinate communication between technical and non-technical stakeholders
  • Support Agile/Scrum delivery activities, including sprint planning, user story refinement, testing coordination, and release support
  • Participate in User Acceptance Testing (UAT) and validation of delivered functionality
  • Identify opportunities to improve workflows, usability, operational efficiency, and user experience across the platform

Skills

  • 4+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or similar role supporting digital platforms or enterprise systems
  • Experience supporting Drupal CMS environments or large-scale content management platforms
  • Experience gathering and documenting business and functional requirements
  • Experience working alongside UX/design teams and collaborating around wireframes, workflows, and user interactions
  • Experience working directly with stakeholders, product owners, developers, and project managers
  • Experience supporting Agile/Scrum delivery environments
  • Ability to quickly learn and become highly proficient in complex systems and workflows
  • Strong written and verbal communication skills with both technical and non-technical audiences
  • Experience developing documentation, user guides, training materials, and operational procedures
  • Must be legally authorized to work for any employer in the United States
  • Must be able to obtain and maintain a Public Trust clearance
  • Drupal CMS experience is highly desired; candidates without direct Drupal experience must demonstrate the ability to quickly learn and become proficient within a complex enterprise Drupal environment
  • Familiarity with Jira, Azure DevOps, or similar Agile/project management platforms
  • Understanding of user-centered design, usability, and accessibility concepts
  • Familiarity with website operations, digital workflows, and enterprise platform support
  • Ability to understand technical discussions and translate them into business-friendly communication and actionable requirements
  • Bachelor's degree preferred in Business, Information Systems, Human-Centered Design, Communications, Digital Services, or related field
  • Equivalent practical experience will also be considered

Qualifications

Must Haves

  • 4+ years of experience as a Business Analyst, Functional Analyst, Product Analyst, or similar role supporting digital platforms or enterprise systems
  • Experience supporting Drupal CMS environments or large-scale content management platforms
  • Experience gathering and documenting business and functional requirements
  • Experience working alongside UX/design teams and collaborating around wireframes, workflows, and user interactions
  • Experience working directly with stakeholders, product owners, developers, and project managers
  • Experience supporting Agile/Scrum delivery environments
  • Ability to quickly learn and become highly proficient in complex systems and workflows
  • Strong written and verbal communication skills with both technical and non-technical audiences
  • Experience developing documentation, user guides, training materials, and operational procedures
  • Must be legally authorized to work for any employer in the United States
  • Must be able to obtain and maintain a Public Trust clearance

Nice to Haves

  • Drupal CMS experience is highly desired; candidates without direct Drupal experience must demonstrate the ability to quickly learn and become proficient within a complex enterprise Drupal environment
  • Familiarity with Jira, Azure DevOps, or similar Agile/project management platforms
  • Understanding of user-centered design, usability, and accessibility concepts
  • Familiarity with website operations, digital workflows, and enterprise platform support
  • Ability to understand technical discussions and translate them into business-friendly communication and actionable requirements
  • Bachelor's degree preferred in Business, Information Systems, Human-Centered Design, Communications, Digital Services, or related field
  • Equivalent practical experience will also be considered

Benefits

  • Health, dental, and vision benefits
  • Paid time off and holidays
  • Professional development opportunities
  • Collaborative and mission-focused culture
  • Opportunity to support meaningful federal digital transformation initiatives

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