Responsible AI Specialist

Summary

MCI is a tech-enabled business services company delivering customer experience, business process outsourcing, and cloud technology solutions. The Responsible AI Specialist supports the implementation of responsible AI principles, governance controls, risk assessments, and compliance activities. The role collaborates with technical, legal, compliance, risk, and business teams to promote fair, ethical, transparent, and accountable AI systems.

Responsibilities

• Support the implementation of responsible AI practices across the organization
• Assist in developing responsible AI frameworks and standards
• Promote ethical AI principles and governance controls
• Support AI oversight and review processes
• Ensure responsible AI considerations are incorporated into projects
• Identify and manage ethical and operational risks associated with AI systems
• Conduct responsible AI assessments and reviews
• Evaluate fairness, transparency, explainability, and accountability considerations
• Identify potential risks and recommend mitigation strategies
• Support impact assessments for AI initiatives
• Ensure alignment with emerging AI regulations and standards
• Monitor developments in AI regulation and industry guidance
• Support compliance assessments and governance reviews
• Assist with audit and reporting requirements
• Maintain documentation and compliance records
• Promote awareness and understanding of responsible AI practices
• Provide guidance to business and technical teams
• Support training and awareness initiatives
• Facilitate discussions on AI ethics and governance
• Act as a trusted advisor on responsible AI matters
• Help strengthen the organization's AI maturity and governance capabilities
• Stay informed about emerging trends and best practices
• Evaluate new responsible AI methodologies and frameworks
• Recommend improvements to governance and oversight processes
• Contribute to organizational AI strategy initiatives

Skills

• * Bachelor's Degree in Law, Ethics, Public Policy, Information Systems, Computer Science, Data Science, Risk Management, or a related field
• * Minimum 3 years of experience in governance, compliance, ethics, risk management, AI policy, or related disciplines
• * Understanding of AI, machine learning, and Generative AI technologies
• * Knowledge of responsible AI principles and governance concepts
• * Experience conducting assessments, reviews, or compliance activities
• * Strong analytical and critical-thinking abilities
• * Excellent communication and stakeholder engagement skills
• * Experience developing policies, standards, or governance documentation
• * Ability to interpret regulatory and policy requirements
• * Strong research and problem-solving capabilities
• * Experience working across multiple stakeholder groups
• * Ability to influence and educate diverse audiences
• * Must be authorized to work in the country where the job is based
• * Experience supporting responsible AI or AI governance programs
• * Knowledge of global AI regulatory frameworks
• * Experience within highly regulated industries
• * Familiarity with model risk management practices
• * Experience working with AI development teams
• * Exposure to privacy and data governance initiatives
• Certifications in governance, risk, compliance, privacy, or ethics
• Postgraduate qualification in a relevant discipline

Qualifications

Must Haves

• * Bachelor's Degree in Law, Ethics, Public Policy, Information Systems, Computer Science, Data Science, Risk Management, or a related field
• * Minimum 3 years of experience in governance, compliance, ethics, risk management, AI policy, or related disciplines
• * Understanding of AI, machine learning, and Generative AI technologies
• * Knowledge of responsible AI principles and governance concepts
• * Experience conducting assessments, reviews, or compliance activities
• * Strong analytical and critical-thinking abilities
• * Excellent communication and stakeholder engagement skills
• * Experience developing policies, standards, or governance documentation
• * Ability to interpret regulatory and policy requirements
• * Strong research and problem-solving capabilities
• * Experience working across multiple stakeholder groups
• * Ability to influence and educate diverse audiences
• * Must be authorized to work in the country where the job is based

Nice to Haves

• * Experience supporting responsible AI or AI governance programs
• * Knowledge of global AI regulatory frameworks
• * Experience within highly regulated industries
• * Familiarity with model risk management practices
• * Experience working with AI development teams
• * Exposure to privacy and data governance initiatives
• Certifications in governance, risk, compliance, privacy, or ethics
• Postgraduate qualification in a relevant discipline

Benefits

• Access to continuous learning and development opportunities