CNC Laser Systems Field Engineer (Mitsubishi Cutting Equipment)

Summary

MC Machinery Systems Inc. is seeking a CNC Laser Systems Field Engineer to provide field service support for Mitsubishi laser cutting machinery. The role focuses on on-site diagnosis, repair, preventive maintenance, optimization, customer communication, remote troubleshooting, and detailed service documentation while traveling extensively Monday through Friday.

Responsibilities

• On-site diagnosis, repair, and optimization of Mitsubishi laser cutting machinery—mechanical, electrical, and controls
• Hands-on inspections, including dismantling, rebuilding, adjustment, and alignment of components and subsystems
• Remote troubleshooting by phone when feasible to expedite uptime
• Clear customer communication on findings, timelines, and outcomes
• Interpretation of schematics, wiring and block diagrams to inform accurate fixes
• Complete, detailed service reports and timely expense submissions
• Care and stewardship of company tools, test gear, and service vehicles
• Additional tasks that enhance customer satisfaction and team operations

Skills

• • Background in machining, manufacturing processes, or industrial equipment environments
• • Skill with diagnostic and precision tools: voltmeters/multimeters, calipers, micrometers, dial indicators
• • Comfort with Windows-based PCs and service software
• • Strong written and verbal communication; customer-facing confidence
• • Comfort working at heights when required
• • Valid driver's license and a record suitable for driving on company business
• • Willingness to travel extensively Monday–Friday
• • Customer facilities (indoor industrial settings) with varying temperatures and noise
• • Frequent travel and driving using a personal vehicle or company-approved rental; mileage or rental reimbursed per policy
• • Occasional overtime
• • Safe operation of a motor vehicle is required
• • Frequent bending, twisting, kneeling, standing, and fine manual work
• • Lift/carry up to 20 lbs. regularly; occasionally up to 50 lbs
• • Push/pull equipment up to 50 lbs.; heavier moves may use carts or mechanical aids
• • Good visual acuity, including color recognition
• • Mechanical troubleshooting
• • 120/208/240/480-volt and other high-voltage systems
• • Electrical installation, repair, and troubleshooting
• • Pneumatic and hydraulic systems (components and troubleshooting)
• • Industrial electrical systems and schematic reading
• • Equipment diagnostics, installation, wiring, repair, and maintenance
• • CNC machine setup and changeover
• • Lockout/Tagout (LOTO) safety practices
• • Field service readiness and customer service mindset
• • Associate degree or technical certification in electronics, mechanics, mechatronics, or similar
• • Proven electromechanical troubleshooting capability
• • Fluency reading manuals, electrical schematics, and wiring diagrams
• • Experience with electrical test equipment (e.g., voltmeter, oscilloscope)
• • Experience with indicators, micrometers, feeler gauges, and related precision tools

Qualifications

Must Haves

• • Background in machining, manufacturing processes, or industrial equipment environments
• • Skill with diagnostic and precision tools: voltmeters/multimeters, calipers, micrometers, dial indicators
• • Comfort with Windows-based PCs and service software
• • Strong written and verbal communication; customer-facing confidence
• • Comfort working at heights when required
• • Valid driver's license and a record suitable for driving on company business
• • Willingness to travel extensively Monday–Friday
• • Customer facilities (indoor industrial settings) with varying temperatures and noise
• • Frequent travel and driving using a personal vehicle or company-approved rental; mileage or rental reimbursed per policy
• • Occasional overtime
• • Safe operation of a motor vehicle is required
• • Frequent bending, twisting, kneeling, standing, and fine manual work
• • Lift/carry up to 20 lbs. regularly; occasionally up to 50 lbs
• • Push/pull equipment up to 50 lbs.; heavier moves may use carts or mechanical aids
• • Good visual acuity, including color recognition
• • Mechanical troubleshooting
• • 120/208/240/480-volt and other high-voltage systems
• • Electrical installation, repair, and troubleshooting
• • Pneumatic and hydraulic systems (components and troubleshooting)
• • Industrial electrical systems and schematic reading
• • Equipment diagnostics, installation, wiring, repair, and maintenance
• • CNC machine setup and changeover
• • Lockout/Tagout (LOTO) safety practices
• • Field service readiness and customer service mindset

Nice to Haves

• • Associate degree or technical certification in electronics, mechanics, mechatronics, or similar
• • Proven electromechanical troubleshooting capability
• • Fluency reading manuals, electrical schematics, and wiring diagrams
• • Experience with electrical test equipment (e.g., voltmeter, oscilloscope)
• • Experience with indicators, micrometers, feeler gauges, and related precision tools

Benefits

• Remote (U.S.) with regular travel
• Travel is typically Monday–Friday with most trips returning home by Friday evening.
• You’ll receive comprehensive training to build a long-term career in advanced machinery and manufacturing technology.
• Mileage or rental reimbursed per policy.