Mercury
Posted 10 days agoVerified live 23h ago
Relationship Manager
Brief overview
Remote
UndergradOr in progress
$119k–$134k/yrStated range
2+ yrsMinimum
25 H-1B approvalsDept. of Labor
6 green cardsCertified filings
FinTechAccount ManagementCustomer SuccessSlackSeries 65Certified Financial Planner (CFP)Chartered Financial Analyst (CFA)Customer Relationship ManagementProject Management
About the company
Mercurymercury.com
A fintech company delivering trusted financial and banking experiences.
Visa sponsorship history
3 years sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.25H-1B approved
100%approval rate
1new H-1B hires
6PERM certified
$138,939median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20237
20247
202511
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20231
20251
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20244
20252
Top sponsored roles
Fullstack DeveloperDevOps Engineer
Sponsored employees from
IndiaCanada
Job description
Summary
Mercury is a fintech company that provides financial products and services to startups. The Relationship Manager will serve as the primary relationship contact for a portfolio of startups, helping them adopt Mercury’s products, receive ongoing support, and grow their businesses. The role also involves retaining and expanding accounts, identifying opportunities, and collaborating with cross-functional teams to improve the customer experience.
Responsibilities
- Serve as the first relationship contact for startups, ensuring they’re getting the most business value out of Mercury
- Build relationships across a startup’s team, helping them grow and scale their business while adopting Mercury’s core suite
- Execute playbooks that ensure consistent engagement across a large portfolio of startups, focused on the optimization, retention, and growth of Mercury’s early-stage startup customers
- Proactively retain, expand, and surface opportunities and high-growth startups across the book of business
- Advocate the customer experience by collaborating with cross-functional teams (Sales, Partnerships, Product) to provide feedback and improve the customer’s experience
- Identify new business opportunities within existing accounts and drive account growth
Skills
- 2–4 years in FinTech, Customer Success, early-stage banking,\* or startup-facing Account Management
- Experience working with founders or early-stage teams; comfort with ambiguity and speed
- Surgical precision on effectively managing a large book of accounts with automation and playbooks without losing personal touches
- Strong communication skills and responsiveness across Slack, email, and ability to in-person events (<20%)
- A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities
- Operational rigor of strong documentation, proactive communication, and project management
- Bonus points if you have your Series 65 license, CFP, or CFA charterholder
Qualifications
Must Haves
- 2–4 years in FinTech, Customer Success, early-stage banking,\* or startup-facing Account Management
- Experience working with founders or early-stage teams; comfort with ambiguity and speed
- Surgical precision on effectively managing a large book of accounts with automation and playbooks without losing personal touches
- Strong communication skills and responsiveness across Slack, email, and ability to in-person events (<20%)
- A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities
- Operational rigor of strong documentation, proactive communication, and project management
Nice to Haves
- Bonus points if you have your Series 65 license, CFP, or CFA charterholder
Benefits
- Equity (stock options/RSUs)
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