IT Helpdesk Specialist

Summary

Missoula Bone & Joint and Surgery Center is seeking an IT Helpdesk Specialist to provide technical support in a healthcare environment. The role involves assisting physicians and staff with technical issues, ensuring smooth operation of computer systems and software, and delivering excellent customer service.

Responsibilities

• Deliver timely technical support and assistance to physicians and staff members
• Respond to inquiries over the phone, in person, or remotely
• Ensure that computer systems, hardware, and software function smoothly and efficiently
• Troubleshoot a variety of technical issues
• Provide exemplary customer service and resolve queries related to technology

Skills

• A minimum of one year of experience in an IT capacity is essential
• Strong knowledge of Microsoft Office applications
• The ability to communicate clearly and effectively, both verbally and in writing
• Demonstrate a solid understanding of computer systems, mobile devices, and a range of technology products
• Excellent computer skills and proven experience in a customer support role
• Strong ethical and moral character references

Qualifications

Must Haves

• A minimum of one year of experience in an IT capacity is essential
• Strong knowledge of Microsoft Office applications
• The ability to communicate clearly and effectively, both verbally and in writing
• Demonstrate a solid understanding of computer systems, mobile devices, and a range of technology products
• Excellent computer skills and proven experience in a customer support role
• Strong ethical and moral character references

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Paid Time Off
• Employee Discounts
• Short and Long Term Disability