Service Sales Account Manager - Fire Protection

Summary

ORR Protection is a national fire and life safety company delivering lifecycle-driven solutions that protect people, property, and business continuity. The Service Sales Account Manager will grow recurring inspection, testing, maintenance, and monitoring sales for electronic and mechanical life safety systems by identifying prospects, building customer relationships, developing solutions, and closing business.

Responsibilities

• Embody ORR Protection’s mission to protect people, property, and the environment
• Identify and pursue new business with customers in data centers, energy and power generation, industrial, manufacturing, telecommunications, cable and broadband, and other mission-critical facilities
• Generate leads through prospecting, cold calling, networking, and industry events
• Build relationships with decision makers, assess their needs, and develop cost-effective service solutions
• Grow business with existing customers by identifying additional service opportunities
• Partner with Operations to develop and review proposals and contracts
• Negotiate and close sales of varying complexity, contract length, and value
• Work toward an annual goal in testing, inspection and monitoring service contract bookings
• Track leads, opportunities, and sales activity in the CRM
• Perform other duties as assigned

Skills

• High school diploma or equivalent required
• At least three years of sales experience required
• Strong prospecting, networking, negotiation, and closing skills
• Confidence initiating contact with prospective customers
• Ability to communicate with decision makers at all levels of a business
• Customer-focused approach and strong interpersonal and teamwork skills
• Sound problem-solving, critical-thinking, and time-management skills
• Ability to manage a sales territory and consistently work toward goals
• Willingness to learn ORR's services and apply that knowledge to customer needs
• Travel up to 35–40% of the time, including occasional overnight trips, to visit customers, conduct visual site surveys, and develop the territory
• Bachelor's degree preferred
• Experience in fire protection or a related industry preferred
• NICET Fire Alarm certification preferred
• SPIN Selling or Challenger sales training preferred
• Proficiency with MS Office and experience using Salesforce preferred

Qualifications

Must Haves

• High school diploma or equivalent required
• At least three years of sales experience required
• Strong prospecting, networking, negotiation, and closing skills
• Confidence initiating contact with prospective customers
• Ability to communicate with decision makers at all levels of a business
• Customer-focused approach and strong interpersonal and teamwork skills
• Sound problem-solving, critical-thinking, and time-management skills
• Ability to manage a sales territory and consistently work toward goals
• Willingness to learn ORR's services and apply that knowledge to customer needs
• Travel up to 35–40% of the time, including occasional overnight trips, to visit customers, conduct visual site surveys, and develop the territory

Nice to Haves

• Bachelor's degree preferred
• Experience in fire protection or a related industry preferred
• NICET Fire Alarm certification preferred
• SPIN Selling or Challenger sales training preferred
• Proficiency with MS Office and experience using Salesforce preferred

Benefits

• Uncapped earning potential
• Flexibility to work from home when not traveling
• 401(k)
• Health insurance
• Life insurance
• Dental insurance
• Tuition reimbursement
• Training and development opportunities
• A focus on work-life balance
• A collaborative, family-oriented, and entrepreneurial culture