Summary
Presbyterian Healthcare Services is a not-for-profit healthcare system committed to improving the health of patients and communities. They are seeking an Expert EPIC Configuration Analyst responsible for in-depth knowledge of Epic System software, conducting communication, reviewing software, and working with various stakeholders to tailor the system to fit organizational needs.
Responsibilities
- This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions
- Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
- Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams
- Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions
- Modify Epic records, tables, and master files to support the application design, additions, and changes
- Implement changes using documented procedures that are compliant with departments policies and procedures
- Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records
- Have expert understanding of your supported application, integration and general understanding of most all other Epic applications
- Work independently 100% of the time
- Anticipate add on work and accomplish both within schedule. Role model for projects
- Promote teamwork within and with other teams
Skills
- Bachelor's degree plus 3 years of IT or business experience
- 3 years of Epic specific experience
- 6 years' of additional experience can be substituted in lieu of degree
- Epic certified in supporting application plus additional proficiency/certification/badges in related application area
- Required Certification: Optime/ Anesthesia
- Lumens
Qualifications
Must Haves
- Bachelor's degree plus 3 years of IT or business experience
- 3 years of Epic specific experience
- 6 years' of additional experience can be substituted in lieu of degree
- Epic certified in supporting application plus additional proficiency/certification/badges in related application area
- Required Certification: Optime/ Anesthesia
Nice to Haves
Benefits
- All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
- Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.
- Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.