Remote Expert EPIC Configuration Analyst (Willow)

Summary

Presbyterian Healthcare Services is a not-for-profit healthcare system dedicated to improving the health of patients and communities. They are seeking an Expert EPIC Configuration Analyst responsible for in-depth knowledge of Epic System software, conducting analysis, and collaborating with teams to tailor the system to meet organizational needs.

Responsibilities

• This position routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software; is responsible for design, build, testing, and maintain those solutions
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications. Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions
• Modify Epic records, tables, and master files to support the application design, additions, and changes
• Implement changes using documented procedures that are compliant with departments policies and procedures
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications
• Work independently 100% of the time
• Anticipate add on work and accomplish both within schedule. Role model for projects
• Promote teamwork within and with other teams

Skills

• Bachelor's degree plus 3 years of IT or business experience
• 3 years of Epic specific experience
• 6 years' of additional experience can be substituted in lieu of degree
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area
• Beacon
• Research
• Cosmos

Qualifications

Must Haves

• Bachelor's degree plus 3 years of IT or business experience
• 3 years of Epic specific experience
• 6 years' of additional experience can be substituted in lieu of degree
• Epic certified in supporting application plus additional proficiency/certification/badges in related application area

Nice to Haves

• Beacon
• Research
• Cosmos

Benefits

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.
• Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.