Quorum
Posted 10 days agoVerified live 1d ago
Account Manager
Brief overview
Remote
$82k–$98k/yrStated range
3+ yrsMinimum
Account ManagementCustomer SuccessSaaSRevenue GrowthClient RetentionExecutive Business ReviewsAI ToolsProduct DemonstrationsEmpathyClient Advocacy
About the company
Quorumquorum.us
Quorum is best-in-class public affairs software —one place for stakeholder engagement, legislative tracking, and grassroots advocacy.
Job description
Summary
Quorum is the leading provider of workflow software and information services for government affairs professionals globally. They are seeking a remote Account Manager who will act as a trusted advisor to clients, driving product adoption and revenue growth while managing a portfolio of accounts.
Responsibilities
- Build long-lasting relationships with clients, moving beyond a "vendor" status to become a trusted advisor who understands their unique pain points
- You’ll be the engine of Quorum’s revenue expansion, finding and closing opportunities to bring more of our solutions to the organizations that need them
- You take pride in "saving" high-risk clients and turning them into loyal brand advocates who provide references and referrals
- You’ll bridge the gap between our users and our Product/Engineering teams, ensuring that client feedback directly influences our roadmap
- Leverage AI tools to synthesize account performance and automate reporting, allowing you more time to focus on high-value strategic discussions
Skills
- 3+ years in Account Management or Customer Success within the SaaS space
- Proven track record of hitting revenue and retention targets
- Confidence in leading Executive Business Reviews with C-Suite leaders
- Ability to translate complex software features into measurable business impact
- Establish rapport with ease—whether in-person or online
- Channel empathy into effective client advocacy
- Passion for teaching people how technology can solve their everyday problems
- Excitement about the opportunity to impact politics and public affairs
Qualifications
Must Haves
- 3+ years in Account Management or Customer Success within the SaaS space
- Proven track record of hitting revenue and retention targets
- Confidence in leading Executive Business Reviews with C-Suite leaders
- Ability to translate complex software features into measurable business impact
- Establish rapport with ease—whether in-person or online
- Channel empathy into effective client advocacy
- Passion for teaching people how technology can solve their everyday problems
- Excitement about the opportunity to impact politics and public affairs
Benefits
- Flexible Paid Time Off
- Paid Company holidays plus additional company-wide days off for team members to rest and recharge
- Four Day Weekends for President’s Day, Memorial Day, and Labor Day
- Free Subscription to LinkedIn Learning to support professional development
- Invest in Yourself Days - one designated day per quarter dedicated to your professional development!
- Work from Home Reimbursement for home office support
- 401k match
- Health & Financial Wellbeing support
- Choice of trans-inclusive medical, dental, and vision insurance plan options
- Virtual and in-person team events
- Inclusion & Diversity Affinity Groups to support belonging
- 20 weeks off for parental leave, 12 weeks paid
