Sales Executive

Summary

Radiant Logistics Inc. is a technology-enabled third-party logistics company providing global transportation and value-added logistics solutions. The Sales Executive will generate new business, sell comprehensive freight forwarding and logistics services, manage the full sales cycle, and grow customer accounts. The role also involves CRM management, forecasting, and collaboration with operations, pricing, and customs teams.

Responsibilities

• Drive new revenue by actively prospecting manufacturers, distributors, importers/exporters, and retailers who can benefit from our global freight and logistics capabilities
• Build and maintain a robust pipeline through cold calling, networking, trade events, referrals, LinkedIn outreach, and territory canvassing
• Identify target verticals and develop tailored value propositions that position our full-service 3PL and freight forwarding capabilities against competitor offerings
• Conduct discovery meetings to understand prospect supply chain challenges, trade lanes, freight modes, and service pain points
• Prepare and present customized proposals, RFP responses, and rate quotes across all service lines including air freight, ocean freight (FCL/LCL), trucking/drayage, customs brokerage, and warehousing
• Close new accounts and manage the onboarding handoff to operations, ensuring a seamless first shipment experience that sets the foundation for a long-term relationship
• Achieve or exceed monthly and quarterly new business revenue and gross margin targets
• Sell the company’s complete portfolio of services to every account — domestic and international freight, customs brokerage, warehousing/distribution, order fulfillment, inventory management, and technology-enabled supply chain solutions
• Cross-sell and upsell additional service lines into existing accounts to increase wallet share and deepen service dependency
• Stay current on global trade regulations, market capacity trends, carrier relationships, and pricing dynamics to credibly advise customers on optimal routing and service solutions
• Collaborate closely with operations, pricing, and customs teams to develop competitive, executable solutions for complex shipments
• Serve as the primary commercial owner for all accounts within your portfolio, building executive-level relationships to ensure long-term retention and revenue growth
• Conduct regular business reviews with key accounts to assess performance, identify unmet needs, and present new solutions or service enhancements
• Monitor shipment volumes, revenue, and margin trends within your book of business; proactively address declines or competitive threats
• Partner with operations and customer service teams to resolve service failures quickly, implement corrective action plans, and protect customer satisfaction scores
• Develop and execute account growth plans for top customers, targeting specific lanes, service expansions, or volume increases
• Maintain accurate, up-to-date records of all prospect and customer activity in the CRM (e.g., Salesforce), including pipeline stages, contact history, and deal values
• Provide management with reliable weekly and monthly forecasts of new business and renewal pipeline
• Track and report performance against new business, retention, and cross-sell KPIs
• Contribute market intelligence and competitive insights to inform pricing strategy, service development, and territory planning

Skills

• Minimum 3 years of B2B sales experience in freight forwarding, logistics, or transportation with a verifiable track record of new business generation
• Deep understanding of freight forwarding operations including air, ocean, and domestic transportation modes
• Demonstrated hunter mentality: proven ability to prospect cold, build a pipeline from scratch, and consistently close new logos
• Strong commercial acumen — ability to analyze customer supply chains, build business cases, and articulate ROI
• Excellent communication and presentation skills; able to engage credibly from warehouse manager to C-suite
• High proficiency with CRM tools (Salesforce preferred) and Microsoft Office Suite
• Valid driver's license
• Familiarity with trade compliance, Incoterms, and international shipping documentation
• Willingness to travel for client meetings, prospecting, and industry events as required
• Bachelor's or Associate's degree in Business, Logistics, International Trade, or a related field
• Experience selling customs brokerage, warehousing, or value-added logistics services
• Existing book of relationships with shippers, importers, exporters, or supply chain decision-makers

Qualifications

Must Haves

• Minimum 3 years of B2B sales experience in freight forwarding, logistics, or transportation with a verifiable track record of new business generation
• Deep understanding of freight forwarding operations including air, ocean, and domestic transportation modes
• Demonstrated hunter mentality: proven ability to prospect cold, build a pipeline from scratch, and consistently close new logos
• Strong commercial acumen — ability to analyze customer supply chains, build business cases, and articulate ROI
• Excellent communication and presentation skills; able to engage credibly from warehouse manager to C-suite
• High proficiency with CRM tools (Salesforce preferred) and Microsoft Office Suite
• Valid driver's license
• Familiarity with trade compliance, Incoterms, and international shipping documentation

Nice to Haves

• Willingness to travel for client meetings, prospecting, and industry events as required
• Bachelor's or Associate's degree in Business, Logistics, International Trade, or a related field
• Experience selling customs brokerage, warehousing, or value-added logistics services
• Existing book of relationships with shippers, importers, exporters, or supply chain decision-makers

Benefits

• Medical, Dental, and Vision insurance for employees and families
• Health Savings Account (HSA) with company contributions
• Flexible Spending Account (FSA)
• Company-paid basic life insurance
• Short-Term and Long-Term Disability insurance
• 401(k) retirement savings plan with 3.5% employer match
• Sick Pay: 80 hours front-loaded annually
• Vacation: 80 hours per year, increasing with tenure
• 7 paid holidays per year
• Employee Assistance Program (EAP)