Radiology Partners
Posted 25 days agoVerified live 1d ago
IT Support Analyst II
Brief overview
Remote
UndergradOr in progress
$62k–$75k/yrStated range
3+ yrsMinimum
17 H-1B approvalsDept. of Labor
1 green cardsCertified filings
Healthcare ITPACS SystemsRadiology WorkflowsSoftware Installation and ConfigurationIT TroubleshootingComputer NetworksPowerScribe
About the company
Radiology Partnersradpartners.com
Radiology Partners is a healthcare service company providing radiology services.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.17H-1B approved
94%approval rate
2new H-1B hires
1PERM certified
$123,600median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20233
20249
20255
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20241
20251
20261
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20241
Top sponsored roles
Manager, IT Data Integration DevelopmentSr. Analyst, Operations AnalyticsData Warehouse Developer
Sponsored employees from
India
Job description
Summary
Radiology Partners is a physician-led radiology practice serving hospitals and healthcare facilities across the United States. The IT Support Analyst II provides end-user support for healthcare IT systems, manages access and incidents, analyzes HL7 messages and recurring issues, and documents IT processes and resolutions.
Responsibilities
- Provide IT support to end users utilizing Radiology Partners systems, including troubleshooting desktop PCs, mobile devices, VPN connectivity, and on-call support
- Manage user access, incidents, service interruptions, and downtimes to ensure a consistent and reliable end-user experience
- Analyze HL7 messages and recurring system issues, collaborating with internal and external resources to implement permanent solutions
- Document and communicate IT processes, including how-to guides and downtime procedures, to support training and close knowledge gaps
- Utilize ticketing systems to document issues, resolutions, and communicate effectively with customers and internal teams
Skills
- Experience supporting healthcare IT environments, including PACS systems and radiology workflows
- Proficiency with software installation, configuration, troubleshooting, hardware, networks, and voice dictation systems such as PowerScribe
- Strong customer service skills with critical thinking and creative problem-solving abilities
- Prior Healthcare IT experience with the ability to provide effective on-call support
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience preferred
Qualifications
Must Haves
- Experience supporting healthcare IT environments, including PACS systems and radiology workflows
- Proficiency with software installation, configuration, troubleshooting, hardware, networks, and voice dictation systems such as PowerScribe
- Strong customer service skills with critical thinking and creative problem-solving abilities
- Prior Healthcare IT experience with the ability to provide effective on-call support
Nice to Haves
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience preferred
Benefits
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews
- Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans
- Paid Holidays
- Annual discretionary bonus
- Health and wellness coverage options, subject to eligibility requirements
- 401(k) benefits, subject to eligibility requirements
- Family planning benefits, subject to eligibility requirements
- Telehealth, subject to eligibility requirements
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