IT Image Management Specialist II

Summary

RAYUS Radiology provides radiology services focused on clinical excellence, advanced technology, and patient care. The Image Management Specialist II supports image management, PACS, dictation, clinical reading functions, and operational activities, while providing application support, troubleshooting, training, interface management, and market support.

Responsibilities

• Provide 2nd level support, and, when necessary, 1st level support of image services
• Act as an escalation point for 1st level Imaging Services support, taking lead on Imaging Services applications issues, seeing problems through to resolution
• Monitor (and escalate as necessary) critical issues reported through the ticketing system
• Establish and test new image routes and the operations to support new centers, outside reads and other routing requirements
• Assist in the development of operating standards, policies and procedures for the image management process including application and protocol development and standardization
• Serve as an interface between information technology, engineering, radiologic technologists and radiologists to ensure smooth functioning of the overall PACS system
• Work closely with market personnel to ensure they are properly trained and knowledgeable in image routing, archival and clinical reading functions
• Assist with application training for technologists and radiologists
• Set up and support PACS interfaces and management services as defined by market leadership
• Assist referring offices and patients with medical and patient provider portal viewer questions and issues

Skills

• High School Diploma, or equivalent
• Two (2) years' experience in radiology operations and/or health care project management
• Experience in PACS and teleradiology processes and equipment
• Ability to work on call as needed
• Some travel is required between sites; a reliable means of transportation is required
• Valid driver's license and proof of current insurance is required for the team member to personally drive a vehicle for company business (regardless of whether it's a company or personal vehicle)
• Associate's degree in information technology or a health care related and applicable field
• Radiologic Technologist certification
• Certified Imaging Informatics Professional (CIIP)

Qualifications

Must Haves

• High School Diploma, or equivalent
• Two (2) years' experience in radiology operations and/or health care project management
• Experience in PACS and teleradiology processes and equipment
• Ability to work on call as needed
• Some travel is required between sites; a reliable means of transportation is required
• Valid driver's license and proof of current insurance is required for the team member to personally drive a vehicle for company business (regardless of whether it's a company or personal vehicle)

Nice to Haves

• Associate's degree in information technology or a health care related and applicable field
• Radiologic Technologist certification
• Certified Imaging Informatics Professional (CIIP)

Benefits

• DailyPay: Work today, get paid today! DailyPay implementation is contingent upon initial set-up period.
• Remote position.
• Medical, dental and vision insurance, based on eligibility.
• 401k with company match, based on eligibility.
• Life and disability insurance, based on eligibility.
• Tuition reimbursement, based on eligibility.
• Adoption assistance, based on eligibility.
• Pet insurance, based on eligibility.
• PTO and holiday pay, based on eligibility.