Randstad Digital Americas
Posted 19 days agoVerified live 5h ago
Care Coordinator
Brief overview
Remote
High SchoolOr in progress
$19–$20/hrStated range
2+ yrsMinimum
1,806 H-1B approvalsDept. of Labor
343 green cardsCertified filings
Medicare/MedicaidHealthcare Customer ServiceHealthcare Call CenterPharmacy Benefits
About the company
Randstad Digital Americasrandstaddigital.com
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.1,806H-1B approved
96%approval rate
268new H-1B hires
343PERM certified
$130,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
2023564
2024514
2025622
2026106
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
2023212
2024229
2025191
2026114
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
2023142
202484
2025112
20265
Top sponsored roles
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Sponsored employees from
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Job description
Summary
Randstad Digital Americas is seeking a Care Coordinator to support patients and healthcare referral sources. The role serves as a first point of contact, coordinating referrals, resolving patient questions, managing account information, and ensuring patients receive compassionate and efficient support throughout their journey.
Responsibilities
- Create and complete accurate referrals and applications using our centralized Customer Relationship Management (CRM) platform, staying updated on any policy or procedural changes
- Resolve patients' questions and concerns regarding their patient journey status with clarity and empathy
- Enter detailed, accurate, and clear information into our company proprietary software while conversing with patients via telephone
- Place outbound phone calls for patient follow-ups or confirmations to ensure timely progression of their accounts
- Maintain high-quality service while providing an empathetic and supportive experience to the patient by confidently controlling the conversation and clearly educating the caller
- Interact with patient referral sources, which may include healthcare providers, to efficiently process new applicants
- Take ownership of patient accounts from initial contact through final approval or denial, ensuring a seamless experience
Skills
- Education: high school
- Must be flexible between 7:00 a.m. to 8:00 p.m. CST
- - Medicare/Medicaid
- - Customer Service
- - Prioritizing
- - Working Independently
- - Problem Solving
- - Multi-tasking
- - Healthcare Customer Service (2 years of experience is required)
- - healthcare call center (2 years of experience is required)
- - Years of experience: 2 years
- - Experience level: Experienced
- - Pharmacy benefits (1 year of experience is preferred)
Qualifications
Must Haves
- education: high school
- Must be flexible between 7:00 a.m. to 8:00 p.m. CST
- - Medicare/Medicaid
- - Customer Service
- - Prioritizing
- - Working Independently
- - Problem Solving
- - Multi-tasking
- - Healthcare Customer Service (2 years of experience is required)
- - healthcare call center (2 years of experience is required)
- - Years of experience: 2 years
- - Experience level: Experienced
Nice to Haves
- - Pharmacy benefits (1 year of experience is preferred)
Benefits
- Remote work
- Medical insurance
- Prescription insurance
- Dental insurance
- Vision insurance
- AD&D insurance
- Life insurance
- Short-term disability
- 401K plan (all benefits are based on eligibility)
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