Account Manager (East Coast Region)

Summary

ResMed is a healthcare company developing solutions that improve patients’ lives. The Account Manager will manage strategic customer accounts, execute sales strategies, grow revenue, forecast and track sales progress, negotiate agreements, and strengthen customer relationships through virtual visits, demonstrations, education, and problem resolution.

Responsibilities

• Foster and establish strong customer relationships with our strategic accounts
• Plan and execute sales strategies within assigned accounts, and grow revenue to meet and exceed sales targets
• Responsible for setting and achieving revenue goals in line with a company growth plan
• Set sales objectives and metrics, forecast revenue, manage pipeline, and track sales progress
• Represent ResMed professionally as the subject matter expert on products and solutions
• Negotiate pricing & rebate agreements
• Actively monitor customer commitments and ensure accountability
• Enhance customer relationships through proactive virtual customer visits, product demonstrations, educational programs, product in-services, quarterly business reviews, and problem resolution

Skills

• Excellence in all forms of virtual communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies
• Strong business and sales acumen
• Ability to accurately forecast revenue
• Exceptional negotiating and closing skills
• Excellent written and oral communication
• Team player with a strong work ethic and a can-do attitude
• Experience using Salesforce (SFDC) or a similar CRM platform
• Minimum of 3+ years of sales experience
• BA/BS in a business discipline or equivalent experience
• This role supports Eastern time zones
• Preferred industry experience in medical device

Qualifications

Must Haves

• Excellence in all forms of virtual communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies
• Strong business and sales acumen
• Ability to accurately forecast revenue
• Exceptional negotiating and closing skills
• Excellent written and oral communication
• Team player with a strong work ethic and a can-do attitude
• Experience using Salesforce (SFDC) or a similar CRM platform
• Minimum of 3+ years of sales experience
• BA/BS in a business discipline or equivalent experience
• This role supports Eastern time zones

Nice to Haves

• Preferred industry experience in medical device

Benefits

• Flexible work arrangements
• Comprehensive medical insurance for employees scheduled to work 30 or more hours per week
• Vision insurance for employees scheduled to work 30 or more hours per week
• Dental insurance for employees scheduled to work 30 or more hours per week
• Life insurance for employees scheduled to work 30 or more hours per week
• AD&D insurance for employees scheduled to work 30 or more hours per week
• Short-term disability insurance for employees scheduled to work 30 or more hours per week
• Long-term disability insurance for employees scheduled to work 30 or more hours per week
• Sleep care management for employees scheduled to work 30 or more hours per week
• Health Savings Account (HSA) for employees scheduled to work 30 or more hours per week
• Flexible Spending Account (FSA) for employees scheduled to work 30 or more hours per week
• Commuter benefits for employees scheduled to work 30 or more hours per week
• 401(k) for employees scheduled to work 30 or more hours per week
• Employee Stock Purchase Plan (ESPP) for employees scheduled to work 30 or more hours per week
• Employee Assistance Program (EAP) for employees scheduled to work 30 or more hours per week
• Tuition assistance for employees scheduled to work 30 or more hours per week
• Fifteen days Paid Time Off (PTO) accrued in the first year of employment
• 11 paid holidays plus 3 floating days
• 14 weeks of primary caregiver leave when welcoming new family members
• Two weeks of secondary caregiver leave when welcoming new family members