Summary
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Recruiting Enablement Operations Contractor role is part of the Global Recruiting Enablement team, responsible for managing the day-to-day execution of enablement programs and ensuring smooth operations during a critical coverage period.
Responsibilities
- Lead the full content audit and migration from our legacy course tracker (ACT) to Trailhead, tracking progress and deactivating legacy courses once migration is confirmed complete
- Serve as the primary operations owner of the Global Recruiting Onboarding program — managing learning assignments, audience lists, Welcome Call logistics, and slide deck updates across all new hire cohorts
- Own content maintenance across all enablement tracks, including monitoring tech stack releases (Workday, TRM, GoodTime, HackerRank) and deprecating all legacy Highspot links across every course, document, and video
- Pull and analyze registration, attendance, and completion data across all learning modalities and build communications journeys to drive participation — surfacing insights to keep program decisions data-informed
Skills
- You have 2+ years of experience in learning operations, recruiting operations, enablement coordination, or a related field
- You have strong project management skills and a track record of managing multiple workstreams simultaneously while meeting deadlines
- You have experience pulling and analyzing learning or program metrics such as registration, completion, and attendance rates
- You are highly organized, detail-oriented, and comfortable working independently in a fast-paced, ambiguous environment
- You have prior experience in a recruiting or HR enablement environment
- You are familiar with Salesforce recruiting tools such as Workday, TRM, GoodTime, or HackerRank
- You have experience with AI-powered learning tools, microlearning platforms, or video creation tools such as Synthesia
- You have explored Trailhead, are obsessed with the platform, and are ready to hit the ground running building and publishing your own trails
Qualifications
Must Haves
- You have 2+ years of experience in learning operations, recruiting operations, enablement coordination, or a related field
- You have strong project management skills and a track record of managing multiple workstreams simultaneously while meeting deadlines
- You have experience pulling and analyzing learning or program metrics such as registration, completion, and attendance rates
- You are highly organized, detail-oriented, and comfortable working independently in a fast-paced, ambiguous environment
Nice to Haves
- You have prior experience in a recruiting or HR enablement environment
- You are familiar with Salesforce recruiting tools such as Workday, TRM, GoodTime, or HackerRank
- You have experience with AI-powered learning tools, microlearning platforms, or video creation tools such as Synthesia
- You have explored Trailhead, are obsessed with the platform, and are ready to hit the ground running building and publishing your own trails
Benefits
- 6 Month Contract through Dec 31st, 2026
- Remote Home-Based
- Accommodations during the application or recruiting process via Accommodations Request Form